Deals Gap

Staff was super unhelpful and unfriendly. When we went down to ask for towels, they wouldn’t give them to us. They said they would send someone else to bring them up. They ended up bringing them when I was in the shower with no knock or announcement. This was a major invasion of privacy, as I was in the shower at the time with no one else in the room. I also asked for a pool key at checkout since I had only stayed for one night and wanted to get lunch and drinks at the pool. The staff member refused to give me a key and said I would have to check back into the hotel. I’ve stayed here before and never had a problem with the staff or getting a pool key after checkout. I will not be staying here again and won’t be recommending this hotel to anyone else.

Great variety in choices for breakfast. I did not like it when you have to eat all at the same time and family member can’t follow. Bathroom clean but not plastic liner in the garbage. Some housekeepers don’t know how to speak English and can’t answer when asked.

Great location! Spacious and clean room. Helpful staff