Degazon Holidays

The main building of the property including the rooms and the dining room and bar were kept very clean. The staff members were generally friendly. Special thanks to Garfield for arranging our catamaran tour with Sea Spray Cruises and Vanessa in the dining room for her consistently cheery service. We purchased the all inclusive plan and found the food to be very good. The beach was a short walk away and stores and restaurants were nearby. Nice, locally owned boutique resort.

This place was absolutely magical! From the incredible room amenities to the delicious food, everything about our stay was five-star. The pools were breathtaking, the views were spectacular, and the entire property felt first class. The staff were also very friendly and welcoming, which made the experience even better. We had such a wonderful time and will definitely be back!

Overall, the resort was decent. The food was good and most of the staff were friendly. However, the property definitely needs some upgrades. Some of the equipment seems outdated, and our room had issues such as a broken doorknob and a broken locker, which should have been fixed before guests arrive. Excursions Arranged Through the Resort Communication about the excursions arranged through Sea Cruise needs significant improvement. When we booked the Toug Bay excursion, the resort staff never mentioned that the trip does not include both the mud bath and the volcano view. The brochure also failed to clearly state that it is either one or the other, not both. The Sea Cruise staff member, Cortney, was also unclear when explaining the trip details. Because of the lack of proper information, we ended up missing out on the mud bath experience entirely, which was very disappointing. We also felt rushed during the waterfall stop, which took away from the overall experience. As a group, we felt the excursion was not worth the money, especially if you are not particularly interested in snorkeling.

Our first room had a very musty smell, so bad we woke up ver stuffy and not feeling well. They moved us to another room. That room was better. the food at the resort was good. There wasn't enough activity for an all inclusive. There wasn't enough chairs at either pool. And never enough towels. Our flight home got cancelled and we asked if they could accommodate us longer and we never received an answer. The resort also needs some repairs on the walkways, many bricks were loose.

An excellent resort providing a good balance of charming accommodation, very good staff, in a lovely natural environment. Swimming pools were good, and the addition of free Pilates and other exercise classes were a welcome surprise. Good location for visiting other attractions. We also liked the owner’s philosophy of protecting the environment and supporting local producers