Fortune Hotels hotels in Dehradun, Uttarakhand

"Clean room , warm staff, excellent food "

"We stayed their two nights, celebrated our birthday very nice staff at the dining staff Subashish, Manish and Rahul did excellent service for us brought Birthday cake. Did such a wonderful room decoration for our birthday and provided many food tasting options and location great view next day we drove to Rishikesh"

"Lenin was dirty and not changed from the previous guest stay"

"All good"

"Amazing staff! Room was cleaned but the furniture and the fixtures are old. Gym was well equipped. Pool was closed due to a private party for the regular hotel guests. "

"Amazing staff!! Amazing food and property "

"Very great experience "

"Absolutely amazing. Very friendly and professional staff. Clean and well organized. The staff is very helpful and goes beyond to ensure you are satisfied with everything. Rahul and Neha is simply amazing they took good care of us. The only down fall I had for my 8 night stay was to pay for ice every night which is not accommodating for a five star hotel. Ice is free in all hotels around the world."

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."