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Hotel Softel Plaza

3.5 star property
Travelers start their day with a relaxing breakfast in the garden or a visit to the cafe before heading out to explore nearby attractions

Choose dates to view prices

Hotel Softel Plaza offers a peaceful retreat near major attractions, with a breakfast buffet and the SILVER PALM bar for evening relaxation. Enjoy garden views and in-room WiFi. Multilingual staff assist with various needs, including wedding services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: noon; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 1700 per vehicle (return)
  • Airport shuttle fee per child: INR 1700 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Hotel Softel Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Softel Plaza?

Self-parking is free at this property.

What time is check-in at Hotel Softel Plaza?

Check-in start time: noon; check-in end time: 11 PM.

What time is check-out at Hotel Softel Plaza?

Checkout is at noon.

Does Hotel Softel Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1700 per vehicle applies.

Where is Hotel Softel Plaza located?

Situated in Dehradun, this hotel is within 2 miles (3 km) of Rajaji National Park, Mindrolling Monastery and Gautam Rishi's Temple. Wadia Institute of Himalayan Geology and Sai Darbar Temple are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

5.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

8/10 Good

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just spent a night. Breakfast timing / menu could be better. Otherwise decent hotel. Had a comfortable stay.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhiges Zimmer

Leider liegt das Hotel weit ab vom Stadtzentrum Dehradun
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very serviceminded staff
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and serviceminded staff. Good Indian food in restaurant and excellent breakfast buffe. Wifi/internet worked well in reception, but very unstable in room. But that is unfortunately my experience in all Indian hotels.
Stayed 6 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

nice try, but...

Sofitel Hotels are supposed to be 4-5 star hotels. However, this one, with a slightly ripped off name of "Softel" was a 2 star. A short list of the issues with this hotel: very inconsistent Internet and an unwillingness of hotel staff to restart routers, a gym that requires booking in advance (?), extra charges for numerous water bottles appearing at the bill at checkout requiring careful checking by guests, toxic levels of insecticide spraying in the reception area daily to manage mosquito problem with no forewarning to guests trying to access the only area of the hotel where the internet works. I don't know if there is a better hotel in Dehra Dun, so this may still be the best option there.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

施設、値段の割には高め

市内の中心部から離れているので、周りには何もないけど、レストランとバーがあり、外へ出なくても用が足りる。ただ、ネットのつながりがイマイチで、よく切れる。
Verified

6/10 Okay

Emuthepanther

Review of Sofitel plaza , dehradun

Stayed at hotel for business trip one night , check in check out smooth, selected hotel since very close to factory we were visiting , hotel is slightly older in the std rooms , all fittings and fixtures look older , service is very good , food good , staff prompt and helpful , no activity outside hotel since away from city centre . Good std 3 star hotel , clean , neat and efficient . May need some refurbishment to improve upkeep in future
Verified

6/10 Okay

Mustafa

Liked: Staff & service

good hotel for transit

Room was ok. Need to work on cleaner towels, they were greyish, guess needed bleaching. Airconditioning was partially broken. Very close to airport. Warm pleasing staff.
Verified

10/10 Excellent

Aggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely great!

We arrived at the hotel after a very tiring trip. The hotel staff and facilities made us feel at home. The experience at this hotel drained all our tiredness away. It was a wonderful stay. I'd like to congratulate the staff for their service quality. Keep it up!
Verified

8/10 Good

NIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort