Denizyaka Holidays

I absolutely do not recommend this hotel. Unfortunately, my experience was extremely disappointing, especially considering the amount of money I paid. The only impressive part of the hotel is the lobby, which looks stylish and well-presented. However, once you get past the lobby, the experience is completely different. The rooms are extremely old, poorly maintained, and far from clean. The overall condition of the room was simply unacceptable for a hotel charging this kind of price. The cleanliness was particularly disappointing, and the room did not feel comfortable or inviting at all. It honestly felt like the hotel was relying on its attractive lobby to create a good first impression while the actual rooms were neglected. For the price I paid, I expected a much higher standard. Unfortunately, I did not enjoy my stay whatsoever, and in my opinion, this hotel was absolutely not worth the money. I would not stay here again, and I would strongly advise others to consider their options before booking.

منتجع جميل جدا موقع ملاصق للبحر راحة وجمال المنتجع والالعاب المائية والزحليقات الجميلة والطعام الجيد والنظافة انصح بهذا المنتجع فالقيمة مقابل الخدمات جدا جيدة عمار الوزني من العراق

Food was great, stuff was excellent.. It was clean and well maintained.. I could find nothing to criticize about this place ..

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.