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Bathroom was gross, needed to be cleaned so we went and got bleach and cleaned it and the toilet seat is falling apart. No outlets except by the table. The beds was pretty comfortable so that was nice. It’s always loud if it’s not the other people staying here it was the traffic on the highway. So we didn’t sleep very well.
There was nothing unique about the property, it was dirty in the parking lots, huge potholes everywhere.
the rooms were OK but no soap in the bathroom and no convenient plugs for electronics.
Staff was very nice and took good care of us....the property needs painting and an upgraded
Slattery
Stayed 1 night in Apr 2024
6/10 Okay
John
3 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rundown
John
Stayed 1 night in Apr 2024
Response from GM on 3 May 2024
Thank you for the feedback. We are in fact an older property, but we are also new owners to it, so we are working on replenishing in a lot of areas.
6/10 Okay
Lazarus
Travelled with family
1 May 2024
Disliked: Cleanliness, staff & service, amenities
Freezer was filthy. AC wasn't working fine. Toilet was not as clean.
Lazarus
Stayed 3 nights in Apr 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 3 May 2024
Dear Lazarus,We apologize for the inconvenience caused during your stay. Rest assured, we've addressed the cleanliness issues with urgency and implemented stricter protocols to ensure a pristine environment. Our maintenance team has also promptly attended to the AC concern to enhance your comfort. Your feedback is invaluable, guiding us towards continuous improvement. We strive to provide exceptional service and hope to welcome you back for a more satisfying experience.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
Thanks for the feedback, Lisa, we hope to see you again soon.
4/10 Poor
Raul
28 Apr 2024
Disliked: Property conditions & facilities
Need more attention the card reader on the door failed many times and also door not closing right
Raul
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Thanks for the feedback.
6/10 Okay
David
26 Apr 2024
Disliked: Amenities
It's ok. Mostly a party and play spot. The breakfast is decent but not great. The rooms are usually decent. Look for damage or things that don't function when you first get in your room. If your have issues they will try to accommodate you. They have been professional enough lately. To be honest they should just ask men when they check if they are looking for some "entertainment" and hand us a map that shows which rooms are the "working girls." Cause I'd say about 1 in 5 rooms seems to be holding one. Lol.
David
Stayed 1 night in Mar 2024
Response from GM on 30 Apr 2024
Not sure how to respond to this as most guests are not in this frame of mind. If it's working girls, you are looking for, you would have to look elsewhere as we are a family facility. Thanks for your feedback.
4/10 Poor
liyah
Travelled with partner
25 Apr 2024
Disliked: Property conditions & facilities
stains on mattresses, not a very safe area, strange people running around, light fixtures dont work well
liyah
Stayed 1 night in Apr 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 26 Apr 2024
Dear liyah,We sincerely apologize for the inconvenience you experienced during your stay. We are addressing the issues with our mattresses and ensuring thorough cleanliness protocols. Safety is our utmost priority, and we have measures in place to enhance security. Please inform our staff immediately of any concerns regarding unfamiliar individuals. Our maintenance team is diligently working on fixing the light fixtures to ensure a comfortable stay for all guests. We appreciate your feedback and hope to welcome you back for a much-improved experience.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
8/10 Good
Jose
24 Apr 2024
Liked: Cleanliness
Jose
Stayed 1 night in Apr 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 26 Apr 2024
Dear Jose,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
The toilet didn’t flush. The microwave sparked. I asked the front desk gal what they would do and she responded that she would have maintenance come fix the toilet. It still wasn’t fixed so she moved us into a different room. We were staying there for 4 nights and we didn’t get housekeeping to clean the room until the day before we left.
Dib
Stayed 4 nights in Apr 2024
Response from GM on 22 Apr 2024
Thanks for the feedback, Dib. If it wasn't able to be fixed, the front desk acted accordingly by putting you into a fresh clean room as it was not fixable at that moment. We try to make every guest comfortable. Appreciate the feedback.
Our stuff was thrown out because there was a miscommunication between the staff on which guest was supposed to leave. They hardly will maintenance the room and they’re stingy with the cups and trash bags. There is so many homeless that you can hear them at night. I felt like I was at a motel 6. Should of gone to one, it would of been cheaper.
Yoo
Stayed 5 nights in Apr 2024
Response from GM on 18 Apr 2024
This is not at all what occurred, your reservation was not made accordingly to what you asked by the third party, we accommodated you (FOR THEM) by giving you a free night. We rectified the situation and refunded money to you as well because you stated you were on SSI and had limited funds. So, we went above and beyond to help in a situation that was not any fault of our own. Thanks for the review.
10/10 Excellent
Emmanuel
17 Apr 2024
The rooms are very clean
Emmanuel
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for the feedback, Emmanuel. We appreciate you. We hope to see you again soon. :)
4/10 Poor
Yee
Travelled with partner
16 Apr 2024
The hotel is too old & lack of maintenance . The breakfast quality is bad, juices machine is broken .
Yee
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thanks for the feedback, we are aware our juice machine is broken, we are waiting for its replacement. We got your message on every platform.
the area where breakfast is served was not adequate for the number of people trying to eat on a Saturday morning. the juice machine was out of order and there was batter to make waffles.
Jared
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
We apologize for the inconvenience Jared; we are waiting for our new juice machine to arrive. We hope you come back and see us again so we can earn that 5 out of 5 rating!
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 25 Apr 2024
Dear Cipriana,Thank you for rating your stay at La Quinta Inn by Wyndham Denver Westminster. We are glad to learn that your stay at our La Quinta Inn by Wyndham Denver Westminster Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 28 Mar 2024
Dear Guest,We're thrilled to hear that you love your stay with us! Providing a memorable experience for our guests is our top priority, and we're delighted that you enjoyed your time at our hotel. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing us, and we appreciate your kind words!Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 27 Mar 2024
Dear Franklin,Thank you for your brief but positive feedback! We're thrilled to hear that you enjoyed your room during your stay with us. Providing comfortable accommodations is our priority, and we're delighted that you had a great experience. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel for your accommodation needs.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
6/10 Okay
Rupa
Travelled with family and small children
18 Mar 2024
Felt more like a motel
Rupa
Stayed 1 night in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Rupa,We apologize if our accommodations did not meet your expectations. We strive to provide a comfortable and welcoming environment for all our guests, regardless of the property's classification. Your feedback is valuable, and we'll work diligently to enhance your experience in the future. If there are specific aspects you feel we could improve upon, please don't hesitate to share them with us. We hope to have the opportunity to better serve you in the future.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Josiah,We apologize for the disturbance you experienced during your stay. Maintaining a peaceful environment for our guests is a priority, and we regret any inconvenience caused by noise disruptions. We take reports of disruptive behavior seriously and will address them accordingly to ensure a more pleasant experience for all our guests. Your feedback is appreciated, and we hope to have the opportunity to exceed your expectations in the future. Thank you for bringing this to our attention.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
6/10 Okay
Jordyn, Rio Rancho
Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Not worst, but not the best. Our family had a room at the same hotel, but they also had a not the best experience. Our room was clean, but the tub was run down. The clothes iron did not work properly. Our family had a room that smelled of weed and a toilet that didn’t work great.
Jordyn
Stayed 2 nights in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Jordyn,We apologize for the less-than-satisfactory experience you and your family encountered during your stay. Ensuring clean and well-maintained accommodations is fundamental to our commitment to guest satisfaction. We're addressing the issues you've mentioned with the tub and clothes iron to ensure they're promptly resolved. Additionally, we take reports of unpleasant odors and malfunctioning amenities seriously and will investigate and rectify these concerns. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to welcome you back for a more enjoyable stay in the future. Thank you for bringing these matters to our attention.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Had no fridge microwave and beds were the wrong size when asked for pillows never got them when asked to change beds they didn't
Carolyn
Stayed 6 nights in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Carolyn,We apologize for the inconvenience you experienced during your stay. We understand the importance of essential amenities like fridges and microwaves and regret any disappointment caused. Additionally, your comfort is our priority, and we're sorry to hear about the issues with bed sizes and pillows. We'll address these concerns with our team to ensure they're promptly resolved. Your feedback is appreciated, and we hope to have the opportunity to exceed your expectations in the future.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Michael,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,La Quinta Inn by Wyndham Denver Westminster Management
6/10 Okay
Lori
Travelled with family
12 Mar 2024
Liked: Cleanliness, staff & service
A few maintenance items could be done. Like closet door needs adjustment. Toilet tipped forward. Mold on ceiling above tub. Tub didn’t drain very fast. Liked the complementary Little Dove Soaps. Breakfast was Okay.
Lori
Stayed 1 night in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Lori,Thank you for sharing your observations. We appreciate your feedback regarding maintenance issues, and we'll address them promptly to ensure our facilities meet the highest standards. Your comfort is our priority, and we apologize for any inconvenience caused. We're glad to hear you enjoyed the complimentary Little Dove Soaps and found our breakfast satisfactory. Your comments help us improve, and we hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific you'd like to discuss further, please don't hesitate to reach out to our team.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
4/10 Poor
James
Travelled with family, Travelled with family and small children
Having to call to see why the $100. Security deposit was not refunded or taken out and it is still pending
James
Stayed 1 night in Feb 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear James,We apologize for any inconvenience regarding the delay in processing your security deposit refund. Our aim is to promptly address any financial transactions related to our guests' stays. We appreciate your patience as we investigate and resolve this matter. Rest assured, we'll work diligently to ensure the refund is processed in a timely manner. If you have any further concerns or questions, please don't hesitate to reach out to our front desk team, who will be happy to assist you. Thank you for your understanding.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
4/10 Poor
Johnny, Wichita
10 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Johnny
Stayed 1 night in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Johnny,Thank you for taking the time to rate our hotel. Your stay at La Quinta Inn by Wyndham Denver Westminster didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Mar 2024
Dear Steven,Thank you for taking the time to rate our hotel. Your stay at La Quinta Inn by Wyndham Denver Westminster didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
10/10 Excellent
Enes
4 Mar 2024
Enes
Stayed 1 night in Mar 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 6 Mar 2024
Dear Enes,Thank you for a Perfect Score Rating on your stay at La Quinta Inn by Wyndham Denver Westminster. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 28 Feb 2024
Dear John,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the La Quinta Inn by Wyndham Denver Westminster. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our La Quinta Inn by Wyndham Denver Westminster hotel soon!Best regards,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 27 Feb 2024
Dear Kristoffer,We apologize for the inconvenience you experienced with the bathtub and lock. Ensuring a comfortable and secure stay is our priority, and we regret falling short of your expectations. Our maintenance team will promptly address the issues you've mentioned to ensure they are resolved for future guests. Your feedback is valuable, and we appreciate you bringing these matters to our attention. Please accept our apologies, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,La Quinta Inn by Wyndham Denver Westminster Management
6/10 Okay
Colby
19 Feb 2024
Disliked: Cleanliness
Colby
Stayed 1 night in Feb 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 22 Feb 2024
Dear Colby,Thank you for leaving us a rating of your stay with us at La Quinta Inn by Wyndham Denver Westminster. We work tirelessly to ensure our guests experience the best hospitality in La Quinta Inn by Wyndham Denver Westminster. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
8/10 Good
Andrea
17 Feb 2024
Andrea
Stayed 1 night in Feb 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 22 Mar 2024
Dear Andrea,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Westminster.Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 20 Feb 2024
Dear Zachary,Thank you for your kind words about our staff. We're delighted to hear that you found them to be very nice and incredibly helpful during your stay. Providing exceptional service is at the core of what we do, and it's gratifying to know that our efforts made a positive impact on your experience. We appreciate your recognition and hope to welcome you back for another enjoyable stay in the future!Best Regards,La Quinta Inn by Wyndham Denver Westminster Management
Cost was good but site is quite urban ...our toliet didnt work, hot water not great, TV was disconnected had to call twice to get resolved.
Amy
Stayed 3 nights in Jan 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 6 Feb 2024
Dear Amy,We apologize for the inconvenience you experienced during your stay. While we appreciate your positive feedback on our pricing, we regret that you encountered issues with the toilet, hot water, and TV. Ensuring our guests' comfort is our priority, and we will address these issues promptly to improve our services. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing these matters to our attention.Thank You,La Quinta Inn by Wyndham Denver Westminster Management
There’s no hot water, exterior doors are broken and high likelihood your car is going to get trespassed.
Kyle
Stayed 1 night in Feb 2024
Response from La Quinta Inn by Wyndham Denver Westminster Manage on 6 Feb 2024
Dear Kyle,We sincerely apologize for the inconvenience you experienced during your stay. Providing reliable hot water and ensuring the security of our guests and their vehicles are top priorities. We take your feedback seriously and will promptly address the issues with our maintenance and security teams to prevent recurrence. Your comfort and safety are paramount to us, and we appreciate your patience and understanding. We hope to have the opportunity to regain your trust in the future.Thank You,La Quinta Inn by Wyndham Denver Westminster Management