Skip to main content

Shangri-la Karesansui Hotel

4.5 star property
Escape to serenity amidst luxury, where you can unwind by day and dine under stars.

Choose dates to view prices

Shangri-la Karesansui Hotel, nestled in a shopping district, offers a serene escape with its garden and terrace. Unwind at the bar or enjoy breakfast at the on-site restaurant while staying connected with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Shangri-la Karesansui Hotel

  • Luxury guest house in a shopping district
  • You can look forward to a terrace, a garden and a bar at Shangri-la Karesansui Hotel. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
  • Other perks at this guest house include:
    • Local cuisine breakfast (surcharge), self-parking (surcharge) and express check-in
    • A 24-hour front desk, tour/ticket information and concierge services
    • Luggage storage
  • Room features
  • All rooms are individually decorated, and offer comforts such as heated floors and air conditioning, as well as perks such as free WiFi and bathrobes.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with cable channels
    • Heated floors, electric kettles and daily housekeeping

Similar properties

Front of property – evening/night
Arrokhampa By Zinc Journey Shangrila
Deqin
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 21 reviews
The price is €125
includes taxes & fees
24 May - 25 May
Arrokhampa By Zinc Journey Shangrila
Compare similar properties

Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately CNY 30 per person
  • Uncovered self-parking fee: CNY 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Shangri-la Karesansui Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-la Karesansui Hotel?

Self-parking is available for CNY 30 per night.

What time is check-in at Shangri-la Karesansui Hotel?

Check-in begins at 2 PM.

What time is check-out at Shangri-la Karesansui Hotel?

Checkout is at noon.

Where is Shangri-la Karesansui Hotel located?

Situated in the historical district, this luxury guesthouse is within a 10-minute walk of Dukezong Ancient Town, Guishan Park, and Diqing Museum. Ganden Sumtseling Monastery and Diqing Culture Expo Center are also within 15 minutes. Shangri-La Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified

10/10 Excellent

B&B Travels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Hospitable

We took a 10 day trip to Yunnan and stayed at the Hilton and Grand Hyatt in the cities we visited and this hotel was the most hospitable to its guests. The owners really thought of everything and were extremely helpful in every way. Would highly recommend.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Wah Shiong Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Nice little boutique hotel in old town. Kudos to the staff - friendly and very helpful.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
喜歡它設施很新，房間設計美麗，先進不落後，最重要是舒服，特別在容易高反的地方，舒適干淨真的很重要！店員很nice
Stayed 2 nights in Oct 2019
Verified

8/10 Good

ten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地元でもオシャレな設計で有名な小さなホテルでした。 スタッフがとても親切で、観光から帰ると暖かい生姜茶、夜は白キクラゲのスープを持ってきてくれます。 今回、3泊3部屋でしたが、それぞれに部屋が違い、カレサンスイの名前通り、日本の枯山水の庭のイメージの部屋はなかなか面白かったのですが、一階の部屋以外は、正直、オシャレすぎて使いにくい感じでした。 一階の部屋は充分な広さと、お茶するための小上がりなどもあり、アメニティも高級でオシャレで良かったのですが、お手洗いは、もう少し隠して欲しかったです。 香格里拉の広場からも近く、散策にも便利。 良いホテルでした。
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

雰囲気の良い清潔なホテル

今回真冬の滞在であったが、部屋には業務用エアコンの他、シャワー室には天井にエアコンが設置されていて3泊を通じて寒いと感じることは無かった。またベッドには電気毛布が敷かれていて暖かく寝ることができた。ホテル名前にもある「枯山水」は部屋の中にも再現されてあり、外国人旅行者にとっては、感動するかもしれない。しかし、部屋のスペースの殆どに石と砂利が敷かれていて ちょっとした部屋内の移動でも大変。障害物競争のようである。高地に慣れていない旅行者にとっては苦痛となる。雰囲気よりも機能性を優先したい旅行者にはお勧めできない。水道水はホテルのせいではないと思うが、カビ臭い。フロントの女性は親切だが英語は理解できない。誰か一人でいいから英語が分かる人がいると助かる。一方で、このホテルは新しく清潔。古城内にあり、近く店は無いが、5分も歩けば古城の中心に行ける。料金設定は高いが、雰囲気を重視する旅行者にはお勧めできる。
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool little hotel, just inside the Dukezong ancient city part of Shangri-la (Deqen). Great base for local highlights like Sumtsaling Monastery and Potatso National Park. Seems almost brand new, very comfortable, and all the models cons. Staff were fantastic, extremely helpful with organizing trips, and very welcoming. Provided a great home cooked breakfast, and even made me some local soup at 10pm after a long day touring. Highly recommend.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

This hotel was amazing. The staff were excellent and very helpful
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Wan Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得一再入住的酒店/客棧

酒店位置好 在古城裹面 可是晚上不會吵 服務員很貼心 需要的物品 提出的要求 都很快辦妥 訂了3人房 房間很大 裝潢很漂亮 下次還會再住
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

anonyme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent services

Chambres modernes, le personnel de l'hotel est adorable
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

JOSE MARIA

Buena opción para visitar Shangri-la

Es un hotel muy bonito, con un diseño muy moderno y con habitaciones amplias y con todas las comodidades. El personal es muy amable y el desayuno es bastante completo. El baño está separado de la habitación solo por una cortina. Es en la parte vieja de la ciudad, donde se concentra el turismos y hay multitud de tiendas y restaurantes. Ayudan a preparar excursiones.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home in Shangri-la

It's a wonderful hotel - new, clean and comfortable. Easily the best that we have stayed in our two-week trip in China. Staff were warm and friendly. They went out of their way to make sure guests feel welcome there. They picked us up from the coach station on arrival and dropped us off to the airport on departure. The breakfast that was included was delicious and freshly made every morning. The location was two minutes walk from the centre of Shangri-la old town. The whole hotel environment was serene and relaxing. It's a great place to chill-out and holiday.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel Staff

We had an excellent experience in the hotel despite my husband had a bad high altitude sickness. The staff were very helpful, the breakfast was amazing, and the room was very clean and comfortable.
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有设计感的民宿，服务业很贴心，是在独克宗古城很不错的住宿。但房屋的太注重设计而稍微忽视了实用性，走路时不得不随时注意脚下。早餐若能提供更多选择就更好了，比如牛奶和水果。总体来说很满意。
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning place Great service
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and pretty

Cars are not allowed in the ancient city the hotel is located. The hotel is around 100m from the north gate. Overall, the hotel is very pretty. However, due to all the stone steps and stairs you will require the hotel staff help to move the lugguage to room and vice versa. The hotel got drivers whom can bring you to shangrila attraction - national park rmb 200 or airport rmb 30
Verified

10/10 Excellent

FJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

communicative and friendly staff

The staff was very friendly and helpful ... some of them spoke good English Large and nice room Delicious breakfast Perfect location in the old center of Shangri-la Only two observations: the reception area with different design, but little functional The general circulation inside the hotel is not comfortable and even less with luggage. Possibly a problem for older people
Verified

10/10 Excellent

kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! Really beautifully designed! Service was perfect
Verified

10/10 Excellent

phrommeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and good place

Stayed 1 night in May 2018