Search Villas in Desert Hot Springs

"Here’s a clear, direct review you can use or adapt: ⸻ I had a very disappointing experience staying at this hotel. The property is clearly outdated and poorly maintained. The carpets were dirty, the ceilings showed visible signs of water damage, and the overall condition of the room felt run-down. One of the biggest issues was the lack of basic services. There was no housekeeping during our stay—we had to repeatedly go to the front desk just to get clean towels. The water pressure was inconsistent, and at times there was no hot water at all, which made it very inconvenient. Additionally, the room didn’t even have a phone, which made it difficult to contact the front desk for assistance. Overall, the stay was uncomfortable and frustrating. I would not recommend this hotel unless significant improvements are made."

"Baby Cockroach in my room. Enough said"

"The room did not looked like the picture. The room they gave me was different. "

"Amazing friendly staff and beautiful luxurious environment with beautiful pools. Can’t wait to go back"

"Property has nice outdoor space and very close to downtown. Nice vibe-didn’t use pool area but looked nice. Had corn hole and sitting areas in addition to pool and hot tub. Room ok, bed too soft. My problem with this hotel was the quality of the towels. Totally grossed me out how gray and dingy they were. At my house those towels would be rags. Though not stained or torn, just gross."

"Old everything dingy and dirty "

"This hotel wasn’t for us. The rooms need to be updated. You can tell they have fixed things here and there but just kind of covered things up. Our air conditioner made a weird noise all night, our safe didn’t work. We booked for 5 people (3 older) kids, and we were expecting a futon but our room didn’t have one. My fault for not checking. I seen futons in the pictures so I assumed. My mistake. The front said they couldn’t give us room with a futon although the place seemed empty, they didn’t seem to care. They gave us 1 blanket instead. Next time I will be more careful and call to be sure. The pool area was decent. Lots of parking. A 8 minute drive to the night market."

"Quick stay but clean and spacious "

"Staff at the resort were amazing. From the front desk staff to the life guards all were nice amd always had a smile on their faces. Not to forget helpful. The property was clean and very well kept. The rooms on the other hand were a bit dated The bathroom definately needs some work done. Overall our stay was pleasant. "