Palm Desert Hotel Guide - Desert Willow Golf Resort hotels in Palm Desert, United States of America.

"Great resort like hotel But the rooms are outdated and lacking the fresh clean look . Towels and beddings are not the best "

"I have stayed at this resort many times and prefer it due to the location to the tennis gardens. However, I am noticing that some of the rooms are not as nice and in need of upgrading. This year I stayed in room #244, shutters are in need of repair, could use some updating. Later, I stayed with a friend in #247 and again, the shutters are in need of repair. This had some upgrade with crown molding. The toilet did not flush well, had to hold the handle down for a complete flush. Was not impressed with the bathroom toiletries. Worn out tissue in a small basket to hold a small soap and lotion. Get rid of that! Shampoo and conditioner all in one dispenser. I expect this in a motel but not a nice hotel such as Indian Wells. Security locks on your side doors from the parking area does not work. I'm sure they did at one point. This is a safety issue ands should be addressed immediately! All side doors should be locked and a guest key card to allow access. Again, another thing that needs to be fixed. Also, on your website is says you have Tennis Courts. The courts are cracked and in horrible condition. Do not advertise the courts or allow guest to play on them if they are not in playable condition. That is an accident just waiting to happen. Other than that your staff is great, professional and polite."

"Beautiful property "

"Good "

"Pool staff great"

"No guarantee to get rooms next to each other - let alone the same building even though I requested 3 different times. "

"Splendid facility…. Every detail covered!!"

"Glass shower door off track, almost fell on client. Shower dirty Pull out mattress very old and uncomfortable Not enough towels $614.00/night, no room service unless requested Broken furniture Pool door and fence broken Air conditioner loud "

"Bed was saggy and pillows were very uncomfortable "