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"Provide better food options pls"

"This was by far one of the dirtiest and most unpleasant hotels we’ve ever stayed in. We booked it based on the 9.0 rating but shocked to see the poor hotel & room condition. We booked a room for 6 people but were given a room meant for 4. When we raised this with the owner, he suggested that two kids could simply sleep on the floor since they had no rollaway beds or even extra comforters available. Out of the two AC units in the room, only one worked. The bathroom had a strong sewer odor that made it completely unusable, and the smell even carried into the bedroom despite keeping the door closed. While the front desk staff was polite, they were not helpful in addressing any of these issues...ended up calling the owner which was not helpful at all. Due to the poor conditions, we checked out the very next day."

"I feel this place has had some unfair and harsh reviews in the past. I can of course only base my review on our experience with the room we booked, a triple room with AC. Yes it is a bit of a walk from the long beach jetty and there is a bit of a broken up path with a small incline to the reception but from coral beach the hill is steep. We were greeted at reception by a friendly host and a bottle of water. We found our room to be clean and as the pictures stated, we had a fan and air conditioning and the room was quickly cooled after a hot walk. Our room was unfortunately at the top of another hill but can't be helped given the landscape of the property. The bathroom was acceptable the shower could have been slightly better as it didn't have much pressure but was enough to wash. There was no wifi in the room and the mobile reception is minor and patchy at best but this IS a remote island paradise. If you need entertainment in your room you'd be best to download a series or two but generally browsing internet and social media just about worked on mobile data. The property is a short and fairly easy walk from long beach and its restaurants, shops & bars about 5 mins. It's also a 5-10 minute walk from coral beach which is great for watching sunset but the steep hill is short but sweaty. I think the price of this room is more on the expensive side for basic accommodation but the AC is worth the upgrade as the jungle island is hot & humid. All in all we were happy with the stay"

"Very clean and comfortable. With extremely helpful staff that are always on hand"

"everthing is good"

"What a great place to stay on Perhentian island (Greater)! A real gem. Location is perfect with 3 beaches in walking distance (one right next to the accommodation). We stayed in a seafront view family room and it was amazing waking up to the beautiful view. The rooms are spacious, clean, comfy beds, plenty of pillows, fridge, AC, a big fan on the ceiling. Big screen tv is connected to wifi so we were able to watch some of our favourite programs before bed. Spacious balcony - stepping out of it -> stepping into the restaurant. Staff are super helpful, professional, friendly. We strongly recommend this place. We would definitely come back if we come to East Malaysia again. "

"Some of the friendliest staff I’ve ever met! Amazing water activities! "

"I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous."

"Staff were so helpful! We were given a nice upgrade. "