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"The hotel airport shuttle operates only 2 hourly which is hopeless. A taxi from the airport costs c.$40 and so bear this in mind if choosing this hotel based on cost. When we stayed, live music played from 9 pm until midnight which was incredibly loud. All lyrics could be heard in our room which was annoying and intrusive, impeding sleep. The hotel is dated. The reception staff are unhelpful and unfriendly. The bellman was very helpful."

"Spacious, clean rooms with excellent views from the windows and balconies. We enjoyed our stay!"

"Excellente "

"The room was a bit run down so we were not excited about it but could just be san jose"

"Excellent breakfast, clean room perfect for our 1 night stay"

"Fantastic grounds, a birders paradise. Staff friendly & helpful. Dinner options could be better. Room spacious vet comfortable."

"Hotel muy bien ubicado a pasos de varios restaurantes. La habitación cómoda ."

"The room was clean, the staff is very nice and helpful and the breakfast is so nice and not really expensive! I recommend this hotel "

"I have stayed at the Milan regularly for almost 5 years. Previously I felt the value was ok, so I returned again and again. The last time I stayed was yesterday April 15th, 2026 and I have to say that I was disappointed. Trying to rest in the afternoon but unable as the staff made a ridiculous amount of noise and constant conversation. Due to the tile floors and flat surfaces, the noise is amplified and it was impossible to get the rest I desperately needed. Also, I found some of the staff uncooperative and with a bad attitude. There are many choices in this neighborhood ans I will choose an alternative hotel. It is a shame that customer loyalty doesnt count anymore "