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"This property is centrally located, with an easy 5 minute walk to the Plaza de Aramas of Las Serena. We arrived very late and without a reservation; however, we were treated well and got 2 nice rooms as requested. The underground locked parking was also quickly opened for us to speed the check in process. Very nice free and complete breakfast buffet, with no add-on items at extra cost. The only fault were the tub/shower combos in both rooms. The glass partition for the shower is not large...

"It is a very basic old-fashioned hotel. The staff however are very helpful. The restaurant isnt bad but the ambiance is ruined by the incredible brightness of the room. Breakfast isnt bad."

"Byron was very helpful in getting us checked in and sharing information about the property and its amenities. We enjoyed our stay and found the family suite spacious. Breakfast was delicious (they allow seconds of any dish), street parking in front of the hotel entrance was easy. Facility is charming. The only oddity is the very tall sink height in the bathroom. Other than that, we found the location excellent and the staff warm and friendly. The resident cat, Loy, was a charmer. "

"Muy buena la atencion. Muy atentos y amables domos excelentes piscinas 10/10 nos fuimos muy satisfechos "

"Staff are very nice"

"Nos encantó. Ahora bien, deberían hacer promociones más económicas para clientes regalones en baja temporada."

"LIMPIEZA BUENA, NO TENGO REPAROS AL RESPECTO."

"This was a very comfy little place with great staff. Beach was 1 block away. The pool was covered up but i think this was because of lack of use as its the off season and there was alot of construction dust."

"The host was absolutely excellent, really nice even opening dining room for an early breakfast as we had a bus to catch to Santiago at the nearby terminal 5 minute walk. The walls are thin and we could here conversation from 2 different rooms. There is only liquid soap provided and 2 small ancient raggedy towels, so the high review score seems totally incorrect. "

"Great spot. "

"This property is beautiful, lush roses, two pools and a jacuzzi. It is well maintained by the staff at all times between the gardening, cleaning and covering the pools when no one is in them to make sure no bugs are in the water. The dining was exceptional, they handled our limited Spanish very well, accommodated food allergies, remembered how we liked our morning breakfast, and had a wide array of food choices that were all delicious. My husband loved the ceviche and abalone, I loved the...

"Fantastic place with wonderful staff"

"Great safe parking lot. Probably the only new modern hotel in the downtown. Reasonable prices"

"Expedia shall regulate more these offerings . Limited heating and and healthy using kerosene inside the rooms . Total lack of service if you arrive after 8 pm. No towels and no WIFI in an area with very low internet celular service "