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"Pillows could be better"

"A sold 8/10, good size rooms, mine was a roof room, I could imagine this would get very warm during the summer months, the bed and bedding were excellent, the room was a little tired, the velux blinds frayed around the edges, as a result they let light in. The outdoor roof pool is unusable, wonderful veiws from up there, but the space really needs a make over. I didn't use the spa. The location is amazing, the staff wonderfull, the parking is problematic, the Bar is great, I didn't use the resteraunt. I honestly would sray here again, it represents good value for money. In fact I'm very much looking forward to going back to Ubeda! Amazing part of the world."

"Great"

"Excellent hotel, great room and space, very friendly staff and right in the middle of Beautiful Baeza, which is an absolute gem"

"Listless staff."

"The lady who worked on reception and behind the bar was excellent"

"Exceeded expectations. Room comfortably accommodated family with sleeping for 5, Comfy beds and pillows, impeccably clean room, staff turned heat on before we arrived so inviting temperature, great coffee and complimentary breakfast. This was a great find to break up our drive. Staff were very friendly."

"Fabulous setting in the old palace Excellent reception Great breakfast"

"Staff was very courteous, Laura at the reception desk and Jose (Josefa) in the breakfast area. We had poor internet reception in our suite and Laura contacted the phone company hoping to solve the issue. Unfortunately, the issue was not resolved after our 3 day stay."