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"Clean room, staff, ski in-out"

"Lovely hotel."

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Super relaxing, had all the amenities we needed, including on site ski rentals which saved our trip after our luggage was lost by the airlines. "

"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."

"Great hotel/. Almost ski in ski out- just a short walk across not too busy road. Wonderful staff. Onsen almost as good the the very expensive Hyatt across the road (they have an outdoor onsen that the Hyatt does not). Our room had a washing machine but hotel has coin-operated washing machines for rooms without washing machines. Club rooms have access to a great lounge"

"good location with alot of transport options"