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"El personal muy maleducado."

"Breakfasts is the best with a lot of options, room very nice and clean and good size too, staff very friendly and helpful "

"Breakfast is always delicious and the service is fantastic, people are very friendly and they will make you feel special."

"The staff were very friendly. The hotel was very clean and in a great area with a lot of good restaurants nearby. "

"We faced some challenges for what could have been a lovely stay in this well-located hotel in the heart of Granada, just steps away from the main plaza. We booked the largest suite which is a loft, with two large king sized beds on two levels. We were a group of 3 adults, 2 of whom are over six feet tall. We wanted the additional space, and needed the larger beds of the loft room. At our check in, we were told the loft room was unfortunately unavailable due to an issue with the air conditioning, and were offered another room. We were told the loft air conditioning should be repaired within a day, maybe even later that day. We accepted the new room which had two double beds and working AC and took the hotel staff at their word that the original room would be repaired soon. The new room was smaller with two double beds. For three days, we were told again that the air conditioning was not repaired. On three different occasions we found repairmen in our room working on the air conditioning in the neighbouring loft room with no notification or information from the hotel staff that this would be happening. For the final two days of our stay we were able to stay in the loft room. I asked the staff if we would be refunded the difference in room rate as the loft room is more expensive and we only stayed in it for two days and the staff refused. Unfortunately, a sour taste was left in our mouths because of this. We paid for a room we did not stay in. At least the breakfast was nice."

"I love this hotel. First of all, the staff are the nicest and made our stay so comfortable and at ease. They help coordinate everything, and provided us the utmost service. The room was huge, clean and with amazing balcony. The bed were so comfortable and the AC was the greatest friend of all - helped us survive the 90 degree heat outside. I would recommend for all of you guys to stay in this hotel when in Granada, Nicaragua. I’m glad I chose this hotel."

"Quick easy check in/out, close to airport and nice friendly staff"

"El desayuno muy rico, el hotel muy limpio, todos nos agrado"

"Great space to stay! Close to everything and beautiful relaxing space within"