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"Staff was nice and helpful. Parking garage onsite was good. Hotel was clean and fairly modern and well kept. The bed and pillow were nice. The extra bed for our two teenage kids was horrible though - very uneven and lumpy with the bars sticking through . I was actually quite worried about my kids back health. This bad of a sofa bed should be against the local health laws. If not for this sofa bed , I would rate this place a 5 but with the sofa bed I rate it a three as it seems dishonest and deceitful to call this a room for 4 . This was the worst sofa bed we have ever seen and used. The cafeteria and food was actually amazing. Highly recommend the restaurant there although we didn’t like the taste nor super small size of the apple struedel dessert- that dessert was a rip off and blah. Tomato soup, hamburger and chicken burger were amazing as were the braised vegetables. Hotel was otherwise clean quiet and comfy."

"The one bedroom with fold out sofa room we stayed in had great facilities. It had a mini kitchen including fridge, microwave with convection function and there was a guest laundry too. You need to bring your phone to the laundry though as it's reserved and paid with an app. A warning about the 90 min parking in front of the building, if you are unfamiliar with parking in Germany there is a thing called a parking wheel that you need to display on your dash. Use Google translate for any parking signs and inform yourself in regards to using the parking wheel. I think the people there just assume you know. From my experience asking the staff at the front desk about the parking won't prompt them to mention it. Paying the fine is a real pain to do from an Australian bank account."

"Very clean and quiet"

"Good. Big and clean!"

"Hotel ist sauber und schön. Frühstück mit Apfelkraut-unschlagbar!!!!"

"The room was clean, the breakfast was good and it was extremely close to the south entrance of the train station"

"5-star hotel in central Frankfurt. Rooms are impeccable, great pillows, mattresses, entertainment. Situated close to everything. Staff are all highly trained and spectacular. Very expensive but you get what you pay for. Would avoid restaurant "Oscar's-" overpriced and poor service/food average at best. Lots of great restaurants nearby. Avoid "Valet" parking- public parking garage across street 25 Euro/day and that's where valet parks car and charges 45 Euro/day"

"A super nice hotel .... staff, restaurants and rooms as close to perfect as I've ever seen. . "

"Great hotel!! Will literally stay here again "