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"We decided to do late check out and confirmed this was a reasonable accommodation with the front desk when we checked it. The girl working the front desk was not very responsive but we were able to confirm 12pm check out. We had house keeping walk in on us and out 13 yr old at 9am without knocking! Then we has a call at 11am asking if we are staying another night. Then when i went to check out at 11:48 am the lady working the desk told us we were already checked out....poor communication on the hotel staffs part. The hot tub was shut down but the pool was kept at a pretty nice warm temperature. Fairly clean although there was a weird smells throughout the hotel."

"Everything was great, except one of the “possibly” franchise owners outside by the lobby doors, cleaning his toenails."

"No hot water. Room lighting was terrible. Mismatched towels. Hallway smelled like food. Trains come by all night."

"We had a single King-bed/ non-smokers room that was neat & clean; shower was hot; breakfast was adequate but nothing to go out of your way for! Well worth the sleep on the long-haul from Dallas, Tx., to Pagosa Springs, CO.!"

"Great, clean property that is newly remodeled and the staff is great too! Highly recommend. "

"Great property. We thought the pet area was really nice. We were helped by Mike Salazar and he was super helpful and friendly. The king suite is really large and very nice. The property was renovated a couple of years ago and is really set up well."

"My grandsons really enjoyed the swimming pool & the game room. It was very comfortable."

"The box dpring mattress was cresky and sagging in the middle, the bathrom sink is old and cracked, the front door had been broken in and was warped st the bottom left."

"Did not use. Room very nice, clean. Excellent staff interaction. Nice hot breakfast."