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"Room was clean, although it did smell of smoke. This was my problem, as I booked a smoking room. Smorgasbord breakfast and dinner were fabulous - so much variety. Onsen was clean and not too busy, with pools of differing heat"

"A nice set-up for a ski-in/ski-out resort. My kids also had great lessons with an English instructor. Getting to Appi Kogen was also quite easy with the buses from Morioka Station. We were also bumped up to a larger room, which was very comfortable, especially by Japanese standards. That was also great. However….. The only drawback was the very limited food options, especially for dinner with young kids, who don’t eat very much anyway. We live in Japan, so we’re accustomed to Japanese portions, local izakayas, bentos, etc. But this was challenging. It was either spend 20,000¥-30,000¥ for a mediocre buffet, where the kids just wanted a few bites of the simplest food. Or a yakiniku restaurant that would’ve been 30,000¥ - 40,000¥ for a family of 4. High-end sushi spot that would’ve been even more pricey. (The room service menu is quite sad, and again would be close to 20,000¥) Or, you’re left with getting instant Nissin ramen cups at the convene, which is what we ended up doing the last night. (Breakfast, again, pay steep prices at the buffet, or wait till the bakery opens at the comically late hour of 10:00am, when you of course want to be on the slopes.) Anyway, I’d suggest packing some of your own bentos, or be prepared to pay. ¥¥¥¥¥¥"

"Cannot turn off heater in the room. Very hot at night. "

"Spotless Great staff Great location "

"Great! "

"Excellent service "

"Clean room, friendly staff and great breakfast"

"Staff are very friendly and helpful whenever assistance is needed. Room is ordinary but it's generally clean and tidy. Breakfast is very nice with lots of food variety and much local produces are included. One down side of hotel is that it doesn't have under cover and secure parking with only limited numbers of street spaces available."

"Older hotel with very small rooms. The staff was a mix with some pleasant and some others unhelpful (when asked to call taxi, one of them refused to help us and even stopped another staff who was willing to help us)."