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"Thank you Stella front desk for your outstanding work. Room is beautiful clean and the shower is awesome. "

"Roomwas acceptable, but the shower room was not clean and the towels need to be replaced as they are quite old. There is no lift."

"Stayed one night at Royal Shanaya Villa, 3 bedroom. Loved the luxurious bed and private pool. It was clean and in great condition. The grounds of the property are amazing. The shuttle was quite fun! Contra: the river could be cleaned up. There is construction next to our villa."

"Bed cover got a stain when we came, kindy curious how the room service could have missed a very obvious stain spot like that (we requested for a changed out the next day and got new/clean cover). The room was a bit dated: old caulks and shower curtain need to be replaced. But I do commend on the foods available in the front of the hotel at night! I ate mostly at the next-door malls and only tried the hotel foods on the last night, which were really good (have I known earlier, would have eaten that instead of the mall foods {weren't great at all}). Service staffs are great, super friendly. I would come back for the staff, very kind/nice ppl. "

"very very good"

"We had an outstanding experience staying at Golden Tulip. Everything was spot on. Staff were very friendly. Breakfast option was fantastic. 10/10, definitely will come back if we go to Batu again. Highly recommend. "

"Nice clean and courteous staff. Great hospitality!"