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"Excellent customer service, location is very close to shopping and terminal, breakfast is a plus."

"The hotel building looked in an old days style, but their service was very customer friendly. The front desk reps were very welcoming and kind. The morning buffet was lovely with the local dishes."

"Access from Akita station is great! No need to get out. Free breakfast"

"Everything was perfect. Not a lot of places to eat, but a couple of nice spots were excellent. "

"It's a nice hotel, room was spacious and the bed was very comfortable. Staff were polite, friendly, and helpful. "

"All ok ,new hotel ,good location staff are friendly, excellent service and breakfast, we are satisfied "

"All staff were so kind. "

"It was a amazing stay!"

"Room was small but functional for one person and one can easily open a large suitcase on the floor which is not possible for most of the business hotels in Japan. Despite being on the first floor (floor 2) there was no sound from outside (a car park), no sound from any neighbours. The onsen was a major highlight open throughout afternoon, night and early morning so one can avoid the crowds. I will definitely stay here again if I return to Akita."