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"Great location . Very good service and all staff very courteous and efficient on their job . Excellent food presentation and delicious experience . Highly recommended for a great Japanese experience."

"Room was spacious and well appointed with a great view of Mt Fuji. The bathroom was large with an oversized tub. The hotel feels high end even though it’s beside an amusement park. The free bus stops right outside and takes you into town to experience Mt. Fuji, Lake Kawaguchi and many restaurants. We did not eat at the hotel so have no insight into the restaurant."

"Great food, amazing gardens and lots of traditional Japanese things. Amazing place Great ryokan "

"Clean and big room. Loved the tatami mat sitting area. Staff were friendly and helpful. Liked that they had breakfast available, free morning shuttle, and bikes for rent. Loved the neighborhood area and watermelon yurts. "

"Room was nice, staff was helpful, and plenty of amenities were offered."

"We loved this hotel. The out door hot springs were beautiful, and it had beautiful views of MT Fuji and the nearby lake. "

"The service is great"

"Exceeded all expectations. Firstly time at ryokan and by far it's my favorite part of my Japan trip. The staff were all extremely friendly and professional. Rooms were clean and had all the amenities I needed. The baths were amazing. Highly recommend. "

"Huge rooms, perfect for families that want some space to relax. The sauna was a nice treat. We could see Mt Fuji from our living room."