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"The room heater was not working, we froze until the morning. And the sheets were not changed, there were hairs on them."

"It was pleasant "

"Arrived , had been introduced to all services of this house . The owner and the staff are more then motivated to be helpful in every question you may have . Very nice area , not far from the city center / 15 Minutes by foot . Really a place to stay longer then my 4 days . I really can only say " Tip - Top house , the crew is very friendly ! " I have not the slightest critic to write here . It was exactly what I needed , there is a kitchen in the room , the bath room is super clean ,...

"Staff is great. Otherwise no full curtain to block out light. You will need ear plugs as cars barrel down the road. Musty old smell and a bed from the Jurrasic age. However, for the price, you can pay a few dollars more and find much better close by."

"Very decent hotel. The reception staff and cleaning staff on the floors are exceptional. One of the best hotels in terms of attention to customers!!! Keep that way guys!"

"It was great hotel. We stayed here with our friends and were very satisfied."

"This is a fabulous hotel in a medieval settings. Not all staff speak English but their enthusiasm and service will make up for any lack of English. The spa in the basement is fantastic and so is the food. I am already back for a second stay. "

"Very far from center Kiev , it’s relaxing place & to reach center you need privet car or pay expensive taxi or ride bus witch is late & not all time specially night "