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"Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable. "

"Es un lugar muy bonito con excelente vista "

"Es un gran hotel en una muy buena ubicación!!"

"All perfect and the staff supper sweet"

"Our stay at Hotel AWA was nothing short of exceptional. From the moment we arrived, we felt welcomed and cared for in every detail. The staff went above and beyond to make us feel at home, warm, attentive, and genuinely kind. The chefs are extraordinary; every meal was a masterpiece, thoughtfully prepared and tailored to what we wished for. The rooms were spacious, beautifully designed, and immaculately clean, with breathtaking views that made every morning unforgettable. The attention to detail throughout the hotel, from the modern yet cozy aesthetic to the seamless service, truly set it apart. Hotel AWA is not just a place to stay; it’s an experience of comfort, luxury, and genuine hospitality. We left feeling deeply cared for, already planning our return. Simply the best of the best. "

"Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile."

"It was great"

"La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt "

"Great lodge with friendly, helpful staff. Located in a small town with lots of dining options and close to the national park. I suggest you pre pay. They had us pay in chilean pesos, which resulted un a big tax that we could have avoided by pre paying in US dollars."