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"I used to stay at Troutbeck back in the 60s as a child and this was a nostalgic trip for me. For the most part everything seemed to have been beautifully maintained with the top rooms having had an upgrade - all seemed brand new and the bed was soooo comfortable. The staff were beyond friendly and helpful and even gave us a free upgrade. I love that they honour Major “Mac”, who I remember well, as he developed the dam, pine forests, and the hotel, and gave support and upliftment to the local community. The road to Nyanga from Harare is good, and I encourage anyone thinking of going to do it! They need foreign visitors and it’s such a wonderful experience. The lake and World’s View are magical. "

"Excellent service in a quiet environment."

"The location and surroundings are beautiful and peaceful. If you are looking for time out, this is the place to stay, amazing. The staff were very friendly, helpful and professional. The room was clean and comfortable. Menu options were good and prices not bad. Will definitely stay here again and bring family and friends. Recommend the hotel updates its website pictures, there is so much more to show. Please improve the instructions hiking and mountain climbing."

"Staff was very friendly and always there to help."

"Wonderful stay in this National Trust property. Staff were great, breakfast was excellent."

"The property is beautifully situated with a lovely view and is potentially very tranquil and peaceful. Unfortunately guests from the neighbouring room disturbed us by appearing frequently on our balcony right outside of our windows. Perhaps it would be prudent to request visitors not to disturb other guests but to stay within the areas which they have paid for and/or public areas on the property. Apart from this issue we had a very pleasant stay and would visit again."

"A good private chalet and nice stopover ja short drive outside Mutare on our way to Harare."

"Staff was courteous and helpful. April was great!"