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"A true gem in Warsaw IN. I've stayed at 3 other hotels that were just ok to meh. TRU had a cool, funky vibe. I loved the cozy sitting areas, pool table, 24/7 coffee/tea/cocoa bar, and free breakfast. The staff was super helpful, and knowledgeable about the area. The rooms were very clean, no stray hair found on floor or in bathroom which seems unusual anymore. Decor was fun, liked the window shades vs shabby drapes usually hung. Bed was firm, pillows fluffy/cozy. I would definitely stay here again. If you stay, go to Piña & Coconut on Center Street. This restaurant is Latin/Caribbean fusion and super yummy. I had the Caribbean chicken with yucca fries. Highly recommend."

"No hot water for shower , no pool it was more like a storage room , outside our window from 1st floor garage mattresses and beer cans all over out there."

"They were great"

"No coffee in the rooms"

"Everything was great, The parking lot needs immediate repairs. Staff was friendly, rooms were clean, beds were comfortable and it was a great location to everything the family could want."

"Customer service sucked. Lobby smelled like old pine sol. Upstairs has all connecting rooms. There was no elevator. Rooms are filthy, shower was not clean microwave or fridge. No smart tv to watch shows. They didn’t even have a phone in the room. No security doors the place was horrible. They need to put more love into the building. Unbelievable."

"Both the ventilation and sink had bad odors. I ran the heater warmer than normal and it began clearing up. I don't know if it was the water or something in the sink trap that caused the odor."

"I would not take my dog to this place. I didn't get past the front desk area. The front doors were broken, the lobby smelled like horrible body oder, the curtains were disgusting. I told the clerk I could not allow myself to stay in this establishment. I'm a female and if I would have walked in late at night I would have been so scared. I cancelled my 2 nights and they did not charge me for a cancallation. I called expedia and they are in the process of refunding my money. I stayed elsewhere in the same city. You need to remove them from your stay list. Pool was also out of order and the restaurant was closed. Not a place to send anyone. I can only thank Expedia for refunding my the money I had already paid and I think they should check out the properties they are listing on your website periodically to make sure they are adequate. I'm not a wealthy person, but I want to be in a CLEAN AND SAFE environment."

"Pull out couch had an old mattress that was about 4 inches thick. So uncomfortable you couldn’t sleep on it. The bath gel in the bathroom was empty and the breakfast was very mediocre "