"Overall, a very pleasant experience staying at Novotel. The staff was extremely friendly and accommodating, even offering late check out, uninitiated by me, at no extra cost. I would definitely pay the extra for the second floor rooms (deluxe room and above). The increase in price is relatively minor, and the privacy and views from your balcony is well worth it. I would be wary of the restaurant, however. I ordered pasta that had a broken, oily sauce, and a creme brulee that was obviously baked and not actually brulee (no crispy sugar crust which is, let's be honest, at least 50 percent of that dish), and the custard was lumpy.
That being said, I was genuinely pleased with my experience and, if I ever end up in Fiji again, this will be my go-to hotel choice (I'll just order delivery from another establishment).
Pros:
Excellent, friendly service.
Lovely view.
Very quiet and serene.
Nice pool and lounging decks
Beautiful lobby, bar, and restraunt.
Cons:
Generally clean, but I did see a dead cockroach in the hallway that was there for both nights and all three of my days at the hotel. Makes me a bit concerned about general cleanliness.
There were a couple of broken things in the room, but nothing I couldn't live with.
The food is suspect. I wouldn't order anything beyond basic sandwiches and such."
