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"Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️"

"The staff were so kind and lovely and willing to help with anything. The breakfast was delicious and served in a really charming sunny room. We would definitely stay here again."

"Nice views"

"One of the nicest hotels we have stayed in, wonderful staff and an incredible building!"

"Our host, Sanjaya, provided a warm welcome. Literally as he brought a portable heater into our room as the weather took a chilly turn. Great staff who could not have been more helpful with suggestions and with an umbrella! Breakfast was good too."

"It is a nice boutique hotel and staff is very nice"

"Nice to relax here. Staff are all very nice "

"Overall it was a good stay. Front reception staff were very experienced and organized in checking in our large group into the hotel. The hotel facilities are kept in good condition. I think the cleanliness of the rooms could have improved considering the 5 star allocation to the hotel. The staff were extremely friendly and willing to help. Food was okay, however there are not many options in the area so the hotel food may have been the best in the area. "

"we had a lovely time in Galway Heights. We really liked the location in a small rural road close to a hindu temple and small village and in the tea plantations. Breakfast was very nice, and the staff very attentive. The only grievance was the lack of elevator. We would definitely recommend this."