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"From the moment I arrived, the staff made me feel completely at home. Their warmth, professionalism, and genuine care turned what could’ve been an ordinary stay into something unforgettable. Every interaction felt sincere not just polite gestures, but genuine kindness. The team always greeted me with a smile, remembered the little details, and went out of their way to make sure everything was perfect. They struck that rare balance between attentiveness and respect for your space a mark of true hospitality. The room was spotless, comfortable, and clearly cared for with pride. But what truly made the experience stand out was the people. Their warmth and positive energy brought the whole place to life. I left feeling grateful and already planning my return. "

"A great place and great facilities. The only down side is that it’s hard to communicate in English with the staff "

"Great hotel with a very friendly staff. Good value for money. "

"All was excellent! The staff was friendly and helpful. The hotel has a lot of things to offer as amusement and some good restaurants outside. We enjoyed this hotel very much. The only problem is the little rooms and the tiny bathroom. Not comfortable. "

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

" Dry good breakfast, parking, nice room"

"Nothing else"

"Recommend! bed, parking, staff. Very spacious room, and so nice to enjoy the high standard of cleanliness. Thank you. "

"Excellent Stay"