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"Checkin experience was very welcoming iffat was at the counter was very friendly welcoming she handled check in very efficiently and the girl in the breakfast who was making eggs I could not forget her welcoming smile and whole over all experience was very nice would love to come here again instead of going pc thanks Serena hotel "

"spotless rooms, all amenities present. However the shaving kits are very very basic and poor qualities, causing many abrasions to the skin. Surely these could be improved . The safety box did not work.The menu at Marco Pole was rather monotonous , I stayed I stayed 12 days and got bored with the never changing menu. The front desk is very helpful, at times they are mobbed by the unruly guests who pay no attention to making a que for their turn, instead create a rukus and shouting. It is very troublesome."

"The room was lovely spacious and clean, all the staff were friendly and helpful, there was a great selection at the breakfast buffet"

"Great location . Walkable shopping and dining "

"Very good location, rooms are very clean and comfortable mattress. The staff are friendly and ready to help. Breakfast is also very good, with very good local dishes in addition to others. "

"Great stay as always! Thank you to the staff at Residency Hotel. It’s our go to spot in Lahore for years now and will definitely be back again."

"Outstanding! "

"Courteous staff throughout all interactions "

"Poor customer service and hospitality Outdated technology Not properly working equipment "