"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly.
The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty.
There was supposed to be...
"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly.
The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty.
There was supposed to be...
"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations.
However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to...
"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations.
However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff were pleasant. We were a bit disappointed in the size of the room. We thought that with the hotel catering to skiers with all their equipment that the rooms would have been bigger. "
"The check-in experience was a bit challenging since the staff only spoke French, but things improved significantly when the front desk lady used her cellphone to translate, which made the process smooth and comfortable. The breakfast was good, and the location was perfect for us â we were visiting Andorra and also wanted to explore parts of the French Pyrenees. The only inconvenience was that the rooms didnât have air conditioning. However, the outside temperature was pleasant enough to enjoy a nice breeze in the room."
"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "
"Location is key, opposite Fort Mont Louis, 15 m to ski areas. Hotel accepts dogs. The spa isn't attached, you need to have dressing gown or slippers! Only two changing rooms so easier to go back to room. It's a little tired but early mornings and just after lunch practically empty before the skiiers return! Reception was a little surly but the restaurant menu and staff were excellent. Value for money, don't be put off by the cafe basic entrance. Rooms have been renovated, large king size bed, walk in shower. A bit tight for space but for one or two nights, comfortable sleep and hot water. "
"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "