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"Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff."

"It was nice"

"I’d come again definitely "

"Clean room. Courteous staff. Hotel linked to a mall so shopping was easy."

"Nice pool and great location "

"Great service "

"Good hotel, friendly staff"

"Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff. "

"十分近機場，職員很親切有禮。 設備與價格相乎，但餐廳食物質素卻很一般，隔音亦很弱，有點像睡在路旁般! 唯一是職員的有善主動態度令酒店加分!"

"The friendly staff n no dislikes"

"menyenangkan"

"Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!"

"Very clean and great service from hotel staff"

"bfast selection disappointment. Only Fried rice, noodles"

"Non-smoking rooms reeked the smell of smoke when the AC is turned on. The cleanliness of bed and pillow sheets were also not up to standards. Good variety for breakfast. The WiFi was good."

"Hotel bersih kemas dan teratur. Staf2 ramah dan amat membantu"

"I had a great stay in this hotel (again), it’s nice and clean and the people there are kind and serviceminded. Facilities to make tea/coffee, free bottled of water every day and fridge in the room. Fair price. "

"The listing states that there is an airport shuttle. A few days before our scheduled arrival, I emailed the hotel to arrange pickup. They responded with a phone number to call. We called and they instructed us to call back the day of. We called back the day of and were informed that they were unable to provide the service for me, suggesting that I take a taxi instead. When I arrived to the junior suite, I was shocked at the lack of cleanliness. The two large beds only had comforters and did not...

"Hotel construction noise in the mornings was bad"

"It is clean and nice. Good breakfast and nice outside table to eat and near to city, but a bit small size swimming pool. I would come again next time to stay balcony room Elite !"