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"Necesito ayuda sobre esta reserva, al momento de hacer el check in, no tenían las habitaciones reservadas libres, en lugar de 2 habitaciones triples querían que nos hospedemos en una habitación con 6 camas y un baño pequeñito, la habitación estaba en pésimas condiciones al igual que el hotel, todo desgastados húmedo a un ventilación. Nos dijeron. Que nos podíamos ir si queríamos y no estábamos de acuerdo con la habitación disponible y que directamente pongamos la queja en expedia. Necesito el...

"My end room was perfect Bed was soft and comfortable Supper and breakfast was delicious I will stay here the next time I return to Riobamba Staff was excellent and helpful "

"Great hotel y a great area "

"great hotel"

"Excelente el personal "

"Excellent!!!"

"Good, friendly staff, fresh breakfast itmes."

"The property was great and the restaurant was perfect. The staff were friendly and very helpful."

"Wonderful place to stay! Great room with a fireplace and a warm, comfortable bed. The whole area is great and very petfriendly. Recomendable! "

"Good location, nice hotel and a complete breakfast."

"Trop bruyant( isolation déficiente, nous avons entendu la sonnerie de la porte d’entrée jusqu’à 1h du matin) et pas très propre (vielles serviettes et draps troués)"

"Saturday night so it was pretty noisy. The staff was very friendly and helpful."

"My staying was for a night only it was nice next to an excellent view"

"Simple, small room but adequate. Clean. The hotel is somewhat charming and is 2 blocks to a main road. There was minimal (or less) staff to help you navigate the town where all other hotels on our 17 day trip around Ecuador had helpful staff 24x7."