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"I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk. "

"Comfortable bed, clean & silent environment "

"We are glad that we requested ocean view room !! The reeption was super spacious and the massage chair was a hidden gem."

"Nice, average hotel by the standards of our trip to Japan (as in the room was small by American standards but average by Japanese standards). Close to the train station, restaurants, etc. Check-in was easy, staff were helpful in holding on to our baggage since we arrived early. Pretty expansive Japanese breakfast in the morning."

"For only one night, the staff here were friendly and accommodating. They made check in’s and check out’s easy and quick. The room was in a good location next to the elevator and the walk to the train station was in short time. The view was also amazing as well, would come back here again for my stay in Matsue"

"Excellent stay all around. Staff was well trained, welcoming, and spoke English when needed. Breakfast buffet was world class, great quality (freshness was extraordinary) and variety. Shuttle to airport. I recommend 100%."

"Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location "

"Couldn’t use the safe box but everything was good. Breakfast was fantastic!"

"The hot spring is malfunction right now, so if there is running, I’ll give it 5/5 gladly."