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"Clean room, staff are all nice, good options for breakfast."

"I stayed at The Crest Hotel Kashiwa from November 23–29, 2025, and had a fantastic experience. Although the hotel is located outside of central Tokyo, it’s absolutely worth it—especially if you prefer spacious rooms, which can be hard to find in the city. The amenities were impressive. The hotel provides two bottles of water per day, in-room device chargers, convenient lighting controls on the headboard, and I enjoyed a great city view from the 15th floor. They also offer slippers and pajamas, though the pajamas didn’t fit me. The AC works well, but it does take a little time to fully cool the room. Despite the hotel being fully booked the week I stayed, I barely saw or heard other guests, making it a peaceful and comfortable stay. I also want to highlight the excellent customer service. Before my trip, I reached out to ask about early check-in since my flight landed at 5:30 AM. Check-in is normally at 3 PM, so we booked the night before to ensure our rooms would be ready and hotel made sure both reservations were under the same room so we didn’t have to switch rooms. They kept their promise, and when we arrived around 7 AM, the front desk had all three of our room reservations ready. The check-in process was quick and easy. The location is very convenient. Within walking distance are multiple convenience stores—7-Eleven, Lawson, and Family Mart. The train station is only about two blocks away and is connected to a mall with plenty of major shops. From Kashiwa Station, takin"

"This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!"

"Hotel staff were very nice, room was clean. The only comment would be the step from shower to living room was a tall step for my 89 year old mother."

"Excellent value and easy access by bus to train station and Tokyo. Good value and very pleasant."

"Located at the far end of Adachi city, a couple of steps to Saitama prefecture and the Kenai river, and about a 10 min walk from Yatsuka station in Saitama. If you brisk walk, you could probably get to the station in about 7-8 mins. Hotel reception was warm and friendly, the rooms were spacious and clean. Overall, it was a pleasant stay!"

"Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe "