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"It was big and empty, and not welcoming at all. It was quite an old building that would have been grand once. The room was clean but basic. The staff seemed surprised when I arrived, so I don’t think they have many visitors. The food was poor and not heated through properly. I was ill the next day which I think was the food in the restaurant. I did not see another guest in the 2 days I was there! I left 2 days early."

"I enjoyed my stay but found it difficult to find late in the evening as it is set back from road.The manager was most understanding and helpful."

"A sold 8/10, good size rooms, mine was a roof room, I could imagine this would get very warm during the summer months, the bed and bedding were excellent, the room was a little tired, the velux blinds frayed around the edges, as a result they let light in. The outdoor roof pool is unusable, wonderful veiws from up there, but the space really needs a make over. I didn't use the spa. The location is amazing, the staff wonderfull, the parking is problematic, the Bar is great, I didn't use the resteraunt. I honestly would sray here again, it represents good value for money. In fact I'm very much looking forward to going back to Ubeda! Amazing part of the world."

"Excellent hotel, great room and space, very friendly staff and right in the middle of Beautiful Baeza, which is an absolute gem"

"Listless staff."

"The lady who worked on reception and behind the bar was excellent"

"Enchanting hotel that was evident from the time we drove up to the property and until we departed. Staying in a parador is always a treat and this one added an extra special experience looking out from our balcony and walking on the path through by a centuries old castle. Add to this the wonderful staff who met all of our needs to make this an unforgettable stay. We are looking forward to a return stay in the near future!"

"Exceeded expectations. Room comfortably accommodated family with sleeping for 5, Comfy beds and pillows, impeccably clean room, staff turned heat on before we arrived so inviting temperature, great coffee and complimentary breakfast. This was a great find to break up our drive. Staff were very friendly."

"The hotel was clean and provided everything that was required, including an underground secure car park. The breakfast was good. They did not do lunch or dinner, but did have a coffee bar which provided light meals all day."