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"We had a very pleasant stay. Clean and quiet room, a great breakfast buffet with plenty of variety, and easy access to public transportation. The kids’ room and gym are icing on the cake. "

"Excellent "

"Very convenient , Great staff and good breakfast"

"Where to start, well this was a very lovely two night stay for my friend and I. We were in town for my birthday and a concert and this stay was absolutely wonderful. The entire staff made us feel at home but there was one employee who really gave top tier customer service and warm hospitality. Thomas was a wonderful person to come across, from the moment we walked in he was attentive, friendly and knowledgeable. He even went above and beyond when it came to dinner for my birthday in the hotel’s restaurant after we flew all day. As a former hospitality worker in an array of positions and environments (in America) I can certainly say Thomas was among the best. The entire staff made us feel comfortable & welcome. The breakfast was very good so make sure you wake up on time for that! If you’re traveling via Uber, it’s fairly easy to get one within 15-20 minutes so plan ahead. If I should find myself in Sweden again, I will definitely want to stay here! Thank you staff of Best Western and especially Thomas! Peace & love, Carrie "

"Visiting our son"

"Hotel itself is fine. However, let down by the 4 pm check in time which is not great. The doors are locked until 4 pm so if you arrive before this and it is raining you get wet. There needs to be a way to check in before this, and be able to drop off your bags. It is more of pub than a hotel. The hotel has a life but it is very hit and miss to get it to start and sometimes it stops between floors. The room was fine just let down by check in at 4pm and no way of dropping off your luggage prior to this. "

"My stay here was phenomenal. The centre of Västerås is close even train station where can visit Stockholm. Thank you for everything "

"Very helpful and friendly—room was clean and the food was great-great service"

"I liked the beds, individual duvets and the breakfast buffet. It was close to anything you could need."