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"I did not actually stay at the Courthouse Hotel, but I would still like to give them a 5-star review because of their excellent customer service. A few hours before I was scheduled to arrive, I got a call from the hotel, advising my that the A/C in my room was not working and that the problem would not be resolved before I arrived. Since the forecast called for hot and humid weather, the hotel offered me a reduced rate or the option to cancel without penalty. (They could not offer me a different room as they were fully booked that night.) After conferring with my husband, we decided to cancel our reservation. I was disappointed that we could not stay at the Courthouse Hotel, but I was very grateful that they notified us proactively, so that we could make other arrangements. After such outstanding customer service, I will certainly plan to stay at the Courthouse Hotel on my next visit to Thunder Bay!"

"Nice rooms, beautiful property. The pool was clean and the water was nice and warm. Adjoining rooms accommodated our family perfectly. "

"Great service helping accommodate any needs "

"Clean and quite"

"Staff was excellent and the beds were luxurious"

"Good"

"Only stayed one night, bed was comfortable. Quiet area."

"Pet friendly, clean and reception is open "

"The carpet in our room felt dirty, the courtyard needs to be weeded and there was a broken front wimdow. The room was spacious and quiet."