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"Perfect location at the island entrance. Close to the ramparts entrances including a 2nd floor exit at the back of the hotel directly onto the ramparts. Staff were very helpful and accommodating especially in handling our luggage before checkin and holding it after checkout until we departed. A quiet hotel and nice ambiance!"

"The front desk staff was extraordinarily helpful."

"We reserved with La Mere Poulard but our room was actually at the Ermitage Hotel which was wonderful. Lots of steps both to get to the hotel and to get to our floor inside the hotel (no elevator in hotel) which we didn’t mind but could be an issue for some. "

"Our room was supposed to have a view of Mont Saint Michel, but trees were blocking the view instead."

"Great view and kind staff"

"Breakfast was ok"

"Super good location 30 mins walk from Mont Saint Michel. Room was large and very clean, and front desk staff was very helpful. A couple of observations: 1) we couldn’t adjust the heat, so asked the front desk about it and they said they (the front desk) would adjust it and asked what temperature we wanted. They made the heat work for us and that temp stayed the same for the duration of our 2-day stay. 2) A kettle and 2 tea bags along with two paper cups were in the room. My husband and I drank tea the first morning and upon return to our room in the evening, one cup had been replenished and one used empty cup was still there (one original cup was left with the old tea bag in it). Same thing happened with the paper cups in the bathroom-one was used and there was no replenishment (one was still unused). This could be a « green » effort but since the cups were paper there was degradation inside from the previous use."

"The pictures and info on Expedia about this hotel are misleading. To reach the annex ehere our room was located you had to go down stairs outside which smelled of garbage. The room had indoor/outdoor type carpet that felt damp and there was instant nescafe for coffee. Stark white walls. The shower had mold. We were to receive a parking code to access parking and never received a response despite numerous emails. Instead, we kept getting a useless canned response that was in French even though we asked for a response in English. Were it not for a terrific dinner at the hotel restaurant, the experience would have been horrible. There was only a limited buffet for breakfast and a hot drink dispenser for coffee ... like a vending machine. Yuk. "

"A feel of small traditional French hotel, tastefully decorated, with a modern bathroom, a kettle in the room, wonderful, personable staff. Location is mostly quiet, between the city and train station. There are places to eat around. "