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"Property is very old, paint peeling off walls, no hot water, I hated it, someone was stuck in the lift this morning "

"I did not enjoy my stay. My "balcony" door opened up to a shared wharf of random people looking around, and my room looked directly into the restaurant so people having dinner could see me in my room. They also had an event in the evening and the noise was LOUD. I called reception and no one answered, and then they completely ignored my message. Not pleasant at all, do not recommend."

"Centrally located. Recommend."

"It was a lovely place and the hot springs added a lovely bonus to a long day of touring"

"Was up stairs that were difficult for my senior mum. No lift. Suitcases etc were very challenging to manoeuvre. Our fault they told me for not specifying wheelchair access - but she doesn’t need a wheeelchair! TV wouldn’t work. Such a weird place to exit - gates were tied up. Bit of an odd vibe. "

"Room was spotless! Customer service was accommodating and excellent. Parking was very easy and free!"

"Good size room and amenities were sufficient."

"Reserved a room with a king bed but got a room with a queen bed. Toilet in room needed a cleaning. Looked like it was missed when they did a between stay clean. Rusty and older bathroom. "

"This hotel exceeded my expectations by far!"