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"G"

"It’s an exceptionally good hotel with very friendly staff. Very efficient service. Great breakfast. Lakefront. Will come back "

"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ comfort. What makes the stay even more special is the hospitality of the staff. They are genuinely kind, professional, and always available to assist with a smile. Add to that the tasty breakfast and fresh meals, and every day starts on a perfect note. This place is not just an apartment—it’s a retreat where you can relax in peace after exploring the city. In my opinion, Safe Haven Apartments sets a new standard for quality and comfort in Africa. It delivers an experience that is not only reliable but also feels truly special, making it a place I would return to without hesitation. "

"For a relaxing and laid back holiday, business meeting or conference in a great location Bethany has it all"

"Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm. "

"The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries."

"Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere. The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills. I loved everything about this trip."

"The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad. "

"The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy. "