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Reviews of Hampton Inn & Suites Allen Park

2.5 out of 5
Hampton Inn & Suites Allen Park
16400 Southfield Rd, Allen Park, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 701 reviews" "
Rating 8 - Good. 159 out of 701 reviews" "
Rating 6 - Okay. 61 out of 701 reviews" "
Rating 4 - Poor. 37 out of 701 reviews" "
Rating 2 - Terrible. 37 out of 701 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table lamp wasn't working. Was not able to use the refrigerator.
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything overall
Stayed 1 night in May 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Clean and convenient. Courteous staff.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
It is convenient. The staff there seem to do a good job. The room air conditioner didn't work and was very loud. On other stays I've had tubs that wouldn't hold water, broken items in the room like lamp shades, and blinds that wouldn't close. Also the clientele in that area seem to be very noisy at all hours of the night. Mostly children running around rooms and up and down hallways. They did have breakfast to go this morning before the actual breakfast time. That was a nice surprise. Last couple of breakfasts I have had there we're good except for the meats that could have been cooked better or longer. Not unsafe food, but breakfast meats shouldn't be steamed rather than cooked in my opinion. For the price I could expect a little better as far as property preparedness and breakfast choices
Stayed 1 night in May 2024

10/10 Excellent

Denishia M

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Extremely nice. Excellent breakfast. Sierra at front desk went above and beyond to accommodate us. I left my phone at the front desk after a late check in. She delivered it to our room. Exceptional customer service!!
Stayed 1 night in Apr 2024

6/10 Okay

Cody

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was very friendly, and great the first room were a sign to was very nice.. unfortunately why we were out enjoying time at the Fox Theatre watching Jeff Dunham. We came back to the hotel and someone had claimed that they had reservations with Williams and the hotel gave them our room from underneath us. This was very inappropriate and was not professional. They should have waited until we got back to or called them back before given random strangers our room key than making my wife and I get a new room. The new room was okay but bad water damage and water leaked out of the shower in room 421.
Stayed 1 night in Apr 2024

8/10 Good

Courtney

Liked: Staff & service, amenities, property conditions & facilities
It almost seemed like the rooms were half updated. Dirty spots around, broken blinds, a glob of something on the bathroom door, etc. other than that, it was great. The staff was awesome!
Stayed 1 night in Apr 2024

2/10 Terrible

Maressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Need manager to reach out please
Stayed 1 night in Apr 2024

10/10 Excellent

Carissa

Stayed 1 night in Apr 2024

8/10 Good

Terrance N

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pretty good stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and friendly staff.
Stayed 2 nights in Mar 2024

6/10 Okay

thomas

Stayed 1 night in Mar 2024

10/10 Excellent

Anita

Liked: Amenities
Excellent.
Stayed 2 nights in Mar 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to.
Stayed 1 night in Mar 2024

10/10 Excellent

mengying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty new and clean! Only water flow of the shower head is too small
Stayed 1 night in Mar 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
When the got there, it was no room’s available my money was taken off my card and still has yet been put back on there
Stayed 1 night in Mar 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good with great selection and excellent coffee ☕
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and helpful during our stay! Thank you
Stayed 2 nights in Feb 2024

10/10 Excellent

D.L

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

8/10 Good

Alexis

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Carman

Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jacob

Stayed 1 night in Nov 2023

10/10 Excellent

Shamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here for a week and I enjoy the property and location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and the hotel was clean.the area around the hotel safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

TYRONE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Graham, Beaver Falls

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I actually liked this place. All in all, it's relatively nice. But between the piles of vomit in the parking lot, screaming/obnoxious/unsupervised children at the pool (granted, not entirely the hotel, but I'm not here to review the parents of the kids), and small, but annoying things like no shampoo or conditioner in the room, it levels things out a bit. Probably wouldn't stay again with all the options, which is a shame, because it's kind of a nice place. All the other reviews about loud guests, nonsense at the pool and/or parking lot, all that business? Unfortunately, it's pretty much true. Probably not like that all the time, but it was for me.
Stayed 1 night in Jan 2024

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cristobal

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Me" Time
I frequently love to just get away by myself and "hide" from every day life. I'm very specific when choosing a hotel. One of my preferences is a nice complimentary breakfast and I was not disappointed. The room was very comfortable and I really enjoyed my mini-vacation!
Stayed 3 nights in Jan 2024

10/10 Excellent

tasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are larger and spacious. Staff is friendly and nice breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room
The hotel was very clean, great condition. Service was great. Comfortable beds and pillows. The water pressure in the shower was meh, but I'm guessing they have water saving shower heads. Breakfast was hot with a lot of good choices. Overall, great quality for the price.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowstorm 24
When I checked in I was given an upgrade for no reason and no extra charge. Everyone was so friendly and helpful. I had to have maintenance come fix the toilet. He came up and fixed the issue quickly. He was very polite.
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly front desk staff! Check in was a breeze.
Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Stayed 1 night in Jan 2024

10/10 Excellent

Thelma, Morganton.

Stayed 1 night in Jan 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful great breakfast
Stayed 1 night in Dec 2023

6/10 Okay

Gloria

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My stay was ok. The room smelled like old mop. The light in my room by the bathroom didn’t work. The pool was down the whole time I was there. The people above me were extremely loud the first night, sounded like they we're throwing chairs.
Stayed 2 nights in Jan 2024

4/10 Poor

Lakisha

Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

LaKenya

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Stayed 1 night in Dec 2023