Springfield Hotel Guide - Dickerson Park Zoo hotels in Springfield, United States of America.

"Pet friendly. Very clean. 24/7 good coffee but no breakfast at all. Rooms and hotel very clean. Highly recommend."

"Pulling into the neighborhood, we immediately had concerns. Unfortunately, those concerns were confirmed as soon as we entered. This property looked nothing like the listing photos or prior reviews.Cleanliness was a serious issue. The half bath had clearly not been cleaned, the floors throughout the house were filthy, and there was a strong, unpleasant odor. We ended up buying air fresheners just to make it tolerable.When we turned on the AC (set to a normal 72 degrees), water began leaking from the ceiling within minutes. There was obvious prior water damage to the ceiling and walls. Water was dripping and splashing onto shelves and the floor; we had to use a bath towel to prevent puddling. We were genuinely concerned the ceiling could fail, so we shut the AC off and stayed uncomfortable in an already hot, stuffy house.We also rented the upstairs, and it was no better, with exposed roof underlayment that could be physically touched.The most comfortable place during our stay was the front porch, which says everything about the interior. Across the street was a boarded‑up house with people and a dog coming and going at all hours, plus repeated late‑night vehicle traffic. We did not feel safe leaving anything in our vehicles.Did the kids have fun? Sure — kids can have fun anywhere. Would we stay here again or recommend it? Absolutely not. Looking back now, I wish we had cut our losses and gone to a hotel."

"Booket two rooms with two queen beds, and they overbooked and gave one of my rooms away, and had to settle for a king with a sofa bed. Customer service offered breakfast, but we were specifically going to leave the next morning for breakfast. As a whole, there was no real work to make things right."

"No the hot tub was not warm enough and there were only 2 jets that were in the floor so it splashed water in your face while trying to relax"

"Everything was good!"

"Breakfast staff was rude. I was making plates for my children and she question me about the amount of food I had Shen questioned my teens when they came down for extran juice and a pancake the asked my daughter if she was the last one in the room to eat. I paid for the breakfast, she needs to keep quiet. The hot tub was shown online and when we got there it was cemented over. The front staff were great, but honestly we won't stay there again. We chose this for the breakfast and amenities....Major let down "

"The room didn’t smell great and a spider crawled from underneath my pillow "

"Amazing tub! Loved the room. "

"Smelled like smoke in their and the room was dirty "