Seasonal outdoor pool

Reviews of Days Inn by Wyndham Dickson

2 out of 5
Days Inn by Wyndham Dickson
2415 Highway 46 S, Dickson, TN

Reviews

6.8
Rating 10 - Excellent. 72 out of 382 reviews" "
Rating 8 - Good. 130 out of 382 reviews" "
Rating 6 - Okay. 82 out of 382 reviews" "
Rating 4 - Poor. 50 out of 382 reviews" "
Rating 2 - Terrible. 48 out of 382 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Stayed 1 night in Dec 2023
Response from Hotel Manager on 24 Jan 2024
Dear Kimberly,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

4/10 Poor

Bobbye

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
When you check in a motel and they say check out time is eleven, you don't expect to just run down the road to grab some breakfast. Come back and find your room has been ransacked by the housekeeping that cannot speak English. They go in and they open your curtain. They leave your door open and your belongings are still in there. And you tell them when they're sleeping the parking lot. No, I'm not checking out yet. I'm just going to go get some breakfast.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Bobbye,I'm sorry to hear about your unsettling experience with housekeeping. This is certainly not the standard of service we aim to provide. We deeply apologize for the inconvenience and will investigate this matter to ensure it doesn't happen again. We hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfy
I had a relatively comfortable stay, which was a last-minute stop. Aside from the street noise and the other tenants being a bit loud outside my door, it was a pleasant experience.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 11 Nov 2023
Dear Mary,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 8 Nov 2023
Dear William,Thank you for staying with us and giving us an 8 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

christee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet qnd clean.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Nov 2023
Dear christee,Thank you for your feedback. We're pleased to hear that your stay was quiet and clean, providing you with a comfortable and pleasant experience. Your comfort and satisfaction are important to us, and we look forward to hosting you again in the future. Sincerely,Hotel Manager

10/10 Excellent

Deborah

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable bed. Plesant stay overall.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Deborah,Thank you for your feedback. We're delighted to hear that you had a pleasant stay with us and found our accommodations to be very clean and the bed comfortable. Your comfort and satisfaction are our top priorities, and your positive feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Manager

8/10 Good

Joan

Liked: Staff & service, property conditions & facilities
Not a bad place
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 19 Oct 2023
Dear Joan,Thank you for your great feedback. We are glad to hear that you had a satisfactory experience during your stay. We value your input and look forward to the opportunity to welcome you back in the future!Sincerely,Hotel Manager

8/10 Good

Donald

Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Oct 2023
Dear Donald, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk - clean room - dining options within walking distance - good value for the price paid.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 25 Sept 2023
Dear Stephen,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our friendly front desk, clean room, and the convenience of dining options within walking distance. Providing good value for the price is important to us, and we're glad you found it to be so. We look forward to serving you again in the future.Sincerely,Hotel Manager

6/10 Okay

Angela

Stayed 1 night in Aug 2023
Response from Hotel Manager. on 6 Sept 2023
Dear Angela,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the 6 stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank Goodness, it was a non-smoking room. I slept very well. The place is very clean, and the location is great.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 5 Sept 2023
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a restful night's sleep in our non-smoking room and that you found our property to be clean.We take great pride in maintaining a clean and comfortable environment for our guests, and it's rewarding to know that you had a pleasant experience. Additionally, we're delighted that you found our location to be convenient.If you ever plan to visit our area again, we would be honored to welcome you back. If there's anything specific that would make your next stay even more enjoyable, please don't hesitate to let us know.Sincerely,Hotel Manager

2/10 Terrible

Thomas B Stanford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First let me say the lady working the desk was nice and helpful. 2 rooms reserved on Expedia. Both rooms were filthy. Hair in the tub drain, unswept floors. One room, TV didn’t work nor did the air. Moved to another room and killed three roaches immediately. Talked to the lady at the front desk and she refunded our money. While waiting, someone walked in off the street and got a room for $70.00 less than I paid through Expedia. I went across the street and got the last two rooms at a MUCH nicer hotel and paid the same price. Do better Expedia and Days Inn.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 5 Sept 2023
Dear Guest, We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager

2/10 Terrible

Don

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Manager on 25 Jul 2023
Dear Guest,We understand your disappointment with us and agree that 1-star is not acceptable.It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve any issues immediately.If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Please give me a call or meet us at your earliest convenience.Yours sincerely,Hotel Manager

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service
The front desk person was very kind. Upon arrival several police car sirens were going.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 24 Jul 2023
Dear Guest,Thank you for your feedback. We're glad to hear that the front desk person was kind during your stay. However, we apologize for the inconvenience of the police car sirens upon your arrival. Your comfort and safety are important to us, and we'll take your comments into consideration to ensure a more peaceful experience for our guests in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Manager

6/10 Okay

Bert

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
would not stay again nothing personal
Stayed 1 night in Jun 2023
Response from Hotel Manager on 7 Jul 2023
Dear Guest,We're sorry to hear that your experience did not meet your expectations and that you would not choose to stay with us again. We appreciate your feedback and understand that personal preferences play a significant role in determining one's accommodation choices. If there's anything specific we could have done better or if there are any concerns you would like to address, please let us know. We value your feedback and hope to have the opportunity to improve upon your experience in the future.Sincerely,Hotel Manager

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Manager on 27 Jun 2023
Hello Sharon,Thanks for the stay at our hotel and the review with eight stars.I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff.We shall serve you even better next time.Please do visit us again. Sincerely,Hotel Manager

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Manager on 27 Jun 2023
Dear Lynn,A hearty thanks for your stay and the five star rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.Sincerely,Hotel Manager

6/10 Okay

Sierra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Honestly because I choose this hotel for the free breakfast I was highly upset to find out there breakfast was oatmeal cream pies and honeybuns from the gas station that is attached to the front of the lobby. It should be illegal to advertise free breakfast and set out some SNACK CAKES. The pool was the only good thing about this place because it was clean, cold and 8ft deep. Definitely bring your own breakfast.
Stayed 2 nights in Jun 2023
Response from Hotel Manager on 27 Jun 2023
Hello Sierra,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Not a great breakfast selection with a danish, juice and cookies. the room was nice and comfortable.
Stayed 2 nights in Jun 2023
Response from Hotel Manager on 14 Jun 2023
Dear Guest,Thank you for your review. We're glad that you found the room to be nice and comfortable. We apologize about the limited breakfast selection. We are always continuously looking to improve our offerings.Sincerely,Hotel Manager

6/10 Okay

lynn

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I didnt like that is advertise continental breakfast and all they had was danishes and coffee still in the plastic wrappers was not impressed you have to drive through a gas station parking lot to get to the entrance and the office to register there was one person in front of me and it took more than 15 minutes to get me to the desk I just don't think I should take that long to get someone checked in the rooms were fair but was not impressed with them either
Stayed 2 nights in May 2023
Response from Hotel Manager on 7 Jun 2023
Dear Guest,Thank you for taking the time to leave your review. We apologize that your check-in experience was prolonged and for the lack of food items and overall impression of the rooms. We take all feedback into consideration to ensure that our customers have a pleasant and enjoyable experience. We value your opinion and will strive to improve our services for future visits. Again, thank you for your feedback.Sincerely,Hotel Manager

10/10 Excellent

William

Stayed 1 night in May 2023
Response from Hotel Manager on 7 Jun 2023
Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

4/10 Poor

mary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room seemed clean but needs an update. Basic amenities were inadequate or missing, such as no hair dryer or water cups, only two coffee cups for a two queen room. Overall below expected for the price.
Stayed 1 night in May 2023
Response from Hotel Manager on 17 May 2023
Dear Guest,Thank you for your feedback. We apologize that the room didn't meet your expectations and for the lack of amenities. We take all guest feedback seriously and are continuously making improvements to ensure our guests have a pleasant experience. We appreciate you bringing this to our attention and hope you will give us a chance to provide you with a more satisfactory stay in the future.Sincerely,Hotel Manager

4/10 Poor

Wes

Stayed 2 nights in May 2023
Response from Hotel Manager on 7 Jun 2023
Dear GuestWe are disappoint to see your 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.SincerelyHotel Manager

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Manager on 12 May 2023
Dear Guest,We are thrilled to hear that you had a wonderful stay and that you would give us a 10 out of 10. We strive to provide the best possible experience for our guests and it is always gratifying to hear that we have succeeded. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Good

Brian

Liked: Cleanliness, staff & service
Quiet good priced if a little updated would be perfect
Stayed 1 night in Apr 2023
Response from Hotel Manager on 27 Apr 2023
Dear Guest,Thank you for your feedback. We appreciate your comments and we are glad to hear that you found our prices to be quiet good. We will take your suggestion into consideration and look into ways to update our facilities.Sincerely,Hotel Manager

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great! Our third year staying here. Pool looked like coffee, could use some chemicals.
Stayed 2 nights in Jul 2022

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little motel, staff was very friendly.
Stayed 1 night in Jun 2022

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

James

Liked: Staff & service, amenities, property conditions & facilities
It was peaceful
Stayed 1 night in Jun 2022

8/10 Good

TED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a "DOG" friendly place. It was very easy to get to right off the expressway exit.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ehh ok
The lady at the front desk was very nice. But when I walked into the room it all changed. Dirty towels laying on the bathroom floor. And then one of the beds was wet for some reason. Almost like the blankets and sheets didn’t dry fully
Stayed 1 night in May 2022

10/10 Excellent

Bonita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the employees were helpful and friendly.
Stayed 1 night in May 2022

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice. Advertised breakfast which was an oatmeal cookie. Very disappointed with not backing their advertised breakfast. A cookie is not breakfast
Stayed 1 night in May 2022

8/10 Good

Hannu

Liked: Cleanliness, room comfort
Okay
The room was okay and the bed comfortable. The air-conditioner was a bit noice but not too bad. There was no breakfast available, although it was advertised. Also, the swimming pool was closed, which was a big disappointment.
Stayed 1 night in May 2022

8/10 Good

Marcus

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Kathirene

Travelled with family
Liked: Staff & service
3nts in town for a funeral 4/30-5/3 2022
They could use some new mattresses and bedding. For the price it was as expected. No breakfast, coffee, juice and Little Debbie’s!
Stayed 3 nights in Apr 2022

6/10 Okay

Dustin

Stayed 1 night in Apr 2022

2/10 Terrible

Emma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire shower curtain was covered in mold, light sockets hanging out of the wall, and even though they advertise free breakfast…. the only thing available was oatmeal cream pies. When I asked for something different they told me thats “all they had.” Extremely dissapointed in my stay, and would not stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place very clean and the service was awesome. I will stay here again
Stayed 1 night in Apr 2022

6/10 Okay

Tammy

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Staff was friendly but unknowledgeable about some things. The breakfast which is advertised as being included was a Little Debbie oatmeal cake, coffee and choice of apple/orange juice. No other food choices. Another guest said the same for the day before even. No good options for coffee either. I was very disappointed!! The water pressure was horrible no matter what time it was used. I hope to get some response from this soon.
Stayed 1 night in Apr 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing I liked was located was perfect. Upon arrival they said my reservation was canceled, then the room was moldy and floors were filthy. Never will I stay there again.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Nirmalkumar

Travelled with family and small children
It's very neat and comfortable..
Stayed 1 night in Feb 2022

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Grzegorz

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Things were very clean. Newly remodeled bathroom. Had a grab bar! Bed was very clean.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Not so good; arm on chair came off in my hand, alot of noise from trucks, desk person not welcoming at all, handle on shower hot cold marked wrong. Frankly we expected better with the name Wyndham in it.
Stayed 1 night in Dec 2021

10/10 Excellent

George

Liked: Staff & service
Disliked: Cleanliness, amenities
I was disappointed to find the bed sheets had not been changed. It was quite obvious the sheets had been slept in. I was tired upon arrival and simply removed them and put down a blanket I had brought with me to cover the bed instead of calling for new linens. When I went to the lobby area in hopes of finding something for breakfast there were only two breakfast bars remaining. Only coffee was available. I would not stay here again.
Stayed 1 night in Nov 2021