Zillah Hotel Guide - Dineen Vineyards hotels in Zillah, United States of America.

"Very nice place to stay"

"Friendly staff and cute and comfortable room"

"Booked a 2 bedroom suite. It was NOT a 2 bedroom. It was 1 bedroom with a living room. They provided me a roll out bed which was too small for any adult and stated they would waive the fee for the roll out bed, as if that made up for the false advertisement of a 2 bedroom (At first, the staff Alyssa, was going to charge me for it until I stated that would be ridiculous). The couch and chairs were filthy. The toilet would not stop running, even after they supposedly fixed it. There were dirty finger print marks on the bathroom door and gouges in the door. The floor was filthy. I reported my issues to the staff and spent hours hanging in the hotel waiting on the director (Lisa) to contact me (from 10am to 6pm). I was told by her staff all day that she would call me, that she was supposedly in meetings. Until my final call to them, I was told she went home for the day and never contacted me!! Worst stay ever. Do Not Recommend!!! "

"I am honestly shocked by how disgusting this experience was. The moment I walked into the room, there was a smell and the window was open, which should have been my first clue that something was wrong. There were two queen beds, and when I walked over to the one closest to the door, something immediately felt off. I pulled back the comforter and sheets and it was obvious the bed had not been changed. There were black specks and hair in the sheets. Absolutely revolting. No guest should ever have to inspect a bed to make sure it was actually cleaned. To make matters worse, before I even discovered that, I had already asked the front desk where to get ice and was told the ice maker in my room did not work. I was instructed to bring the tray down and they would fill it for me. Not a major issue on its own, but just one more sign that the room was not properly maintained. The most unbelievable part was the manager’s reaction the next day. She acted as though this was a minor inconvenience instead of a serious sanitation failure. She simply said she would not charge me, with very little urgency, concern, or real apology. The whole response was bizarre and far too casual for something this unacceptable. Dirty, unchanged sheets are not a small mistake. They are basic housekeeping. The condition of the room was bad enough, but the indifferent response from management made it even worse. I have no confidence this property takes cleanliness or guest con"

"The staff was kind and very accommodating. Room was very clean and the bed was very comfortable. "

"great"

"The whole place needs to be maintained. The toilet didn’t flush completely, the bathroom fan was coated in duat, the tub plug was broken, the hairdryer was missing the safety cover. The air conditioner blew air but never got cool. There was only a few working stations on the TV. There was an alarm from the WA State Patrol office off and on both nights we were there. The first night we had to park in the gravel lot and entered through a door where a guy was sitting smoking. There was dog food in piles on the third floor. I asked about thw toilet and was told to hold the handle down longer. It was not worth what we paid and we will not be staying there again."

"Very clean and comfortable. The breakfast was great. "

"We only stayed one night. The staff at check-in and check-out were very friendly, professional and welcoming. The breakfast was just right. The room was very clean and did not feel outdated. "