Pala Hotel Guide - Doane Valley Nature Preserve hotels in Pala, United States of America.

"Room wasnt ready even after they gave us the key to get in. I reserved 3 rooms, all the rooms smelled like urine or dirty mop water. My guests were embarrassed as well as I. Still waiting on the hotel to respond to hotels.com regarding my request!"

"Safe, clean, everything was good "

"Best place for families to stay! We stayed at the villas on the green in what was more like a spacious 1 bedroom apartment. Clean, huge comfy bed, giant jet tub, well stocked kitchen, large balcony, and TVs in the living room and bedroom. I wish they had more information via email or the website about the property and amenities before arrival. There are several pools, a water slide, fishing pond with free fishing equipment, golf and free golf club rentals, activities like s'mores around the fire pit and trivia, a rec room, and restaurants on site. Super clean, very friendly staff, parking included, and beautiful natural surroundings. It was about 40min in light traffic to Legoland and 30 to the Safari Zoo park. 15-20min drive to nearest grocery store. Cons: lack of information provided about the property and amenities and I found it near impossible to get a hold of the front desk/ concierge by phone and they take forever to respond to text requests. I had to call about a couple things before the trip and was on hold over 10 minutes 3 times I called and they didn't pick up any of the times we called from the room phone when they were there. They responded to the text messages through the number they provided about very simple things but not for more specific requests (we didn't have many). Though staff were super helpful and friendly when we did get a hold of them. I think they do timeshare presentations with incentives to attend but they weren't pushy at all about attending. "

"The staff (Eric) was welcoming, professional and answered all my questions/concerns. The room was nice, clean and they provide free coffee in the lobby all day. There was a lady in training with Eric (sorry, I forgot her name) that also very helpful! I recommend this hotel, and will definitely come again! "

"Would have appreciated more amenities like a spa package "

"Breakfast was great and the staff was very helpful."

"I’ve stayed here a couple of times and I’ve always had a good experience. The front desk staff is pleasant. "

"The room was a"

"Very good experience "