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"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Nice rooms, very clean, good restaurant and great staff!"

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"Absolutely lovely hotel in the black forest. Breakfast was amazing. "

"The spa was a nice surprise, great pool. The rooms was huge, but no aircon, so very warm in the summer. The bar was never attended, so difficult to get beverages at any time. The food was limited in choice and average quality. But the location is stunning. "

"Very friendly welcome and pleasant room. However the noise from the lift was very unwelcome and went on until midnight. We were in room 41 first after reception and also had noise from other guests as they passed our door. Otherwise a very nice hotel and lovely buffet dinner and breakfast."

"One of the nicest hotels we have ever stayed in. The area was beautiful. Staff were so friendly and accommodating "

"Excellent Hotel with well lit rooms and easy self check in. Clean and spacious rooms"

"Spacious rooms. We enjoyed our stay."