"Thank you for a very comfortable visit. Staff were lovely and very friendly. They helped us send our luggage via Yamato luggage forwarding for the first time without any issues. We enjoyed the space and the bathhouse which was quite standard compared to other hotel bathhouses we visited. "
"Thank you for a very comfortable visit. Staff were lovely and very friendly. They helped us send our luggage via Yamato luggage forwarding for the first time without any issues. We enjoyed the space and the bathhouse which was quite standard compared to other hotel bathhouses we visited. "
"Great location. The service was excellent. Breakfast was the best we have had in Japan. The public bath was beautiful. The location is so central to everything. Would stay again. "
"Great location. The service was excellent. Breakfast was the best we have had in Japan. The public bath was beautiful. The location is so central to everything. Would stay again. "
"We loved our stay here! The staff were exceptionally welcoming and the hotel was beautiful! We got one of the corner rooms, and we highly recommend it. On our first night, there was a huge thunderstorm, and we enjoyed sitting next to the corner window with snacks and drinks while we watched the storm. If we ever make it back to Kanazawa, we will definitely stay here again!!"
"We loved our stay here! The staff were exceptionally welcoming and the hotel was beautiful! We got one of the corner rooms, and we highly recommend it. On our first night, there was a huge thunderstorm, and we enjoyed sitting next to the corner window with snacks and drinks while we watched the storm. If we ever make it back to Kanazawa, we will definitely stay here again!!"
"Kumu Hotel was absolutely amazing with ensuring we had everything we need. I want to specifically shout out Tetsuro for having AMAZING customer service skills and truly going above and beyond to ensure we were comfortable. "
"Kumu Hotel was absolutely amazing with ensuring we had everything we need. I want to specifically shout out Tetsuro for having AMAZING customer service skills and truly going above and beyond to ensure we were comfortable. "
"Things I didn't like:
- beds are rather hard
- pillows are VERY unsupportive (good if you are a back sleeper, not so much if sleep on your side)
- the bathroom and the pods were a little dusty
- ALOT of rules
- staff wasn't too knowledgeable of the area besides major places, such as the castle
Things I did like:
- location is great. It's just down the street from a market and a major bus stop.
- the public area where you eat felt nice to be in and was a very social spot
- The showers were...
"Things I didn't like:
- beds are rather hard
- pillows are VERY unsupportive (good if you are a back sleeper, not so much if sleep on your side)
- the bathroom and the pods were a little dusty
- ALOT of rules
- staff wasn't too knowledgeable of the area besides major places, such as the castle
Things I did like:
- location is great. It's just down the street from a market and a major bus stop.
- the public area where you eat felt nice to be in and was a very social spot
- The showers were...