Baltimore Hotel Guide. Hotels in Downtown West, Baltimore, United States of America

"Staff was incredible, before I arrived as well. Very genuine, very accommodating, extremely helpful. We got the deluxe room on the seventh floor, but I wouldn’t recommend paying the extra money for this. The view isn’t that incredible, and the extras they add to the room aren’t worth the money. We paid extra for a champagne toast upon arrival that was very nice and worth what we paid for it."

"Parking was easy. Need more people to work the front desk. It took us 30 min to get checked in eventhough we prechecked in online."

"The staff were excellent. The shower in the bathroom wasn’t that clean "

"Room was large and clean"

"The staff is super nice! The rooms could very much use some updating, the room we were initially in the bathroom shower didn't have tile, just a painted wall it seemed like. There was a hole in the closet door, the wall by the window had been plastered to cover something (but not painted), the room seemed kind of dark and dingy, the toilets sit low (you better have them Megan knees! lol). When I made the front desk aware the manager promptly moved us to a larger more acceptable room and was very apologetic and sweet about it! Didn't get a chance to eat the breakfast, the pool was NOT AVAILABLE!! We were looking forward to that so that was unfortunate. The rooms need updating, staff was very accommodating. I wouldn't stay here again but if you need something reasonable and it's a short stay it would make due."

"Room was nice and clean. Fixtures are worn and could use replacing (shower heads and faucets). Bathroom sink would not turn off completely. Room doors are a hazard. They are very heavy and slam shut quickly. "

"The restaurant only offered an overpriced breakfast buffet, but otherwise our stay was great. The staff were very friendly."

"Staff were very accommodating. Excellent communication, extremely nice. The room was nice and clean. The pool was great for the two day stay, just wish the hours were later. The breakfast was okay but honestly just enough. Ample parking, even the grounds crew were very nice and helpful. I would definitely stay here again. It was close to shops, restaurants, the highway, Baltimore harbor and a short drive to D.C. "

"Nice clean hotel with a nice swimming pool. "