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Reviews of Crown Resorts at Silverwoods

3.5 out of 5
Crown Resorts at Silverwoods
1372 Old 255 Rd, DuBois, PA

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 159 reviews" "
Rating 8 - Good. 63 out of 159 reviews" "
Rating 6 - Okay. 29 out of 159 reviews" "
Rating 4 - Poor. 13 out of 159 reviews" "
Rating 2 - Terrible. 12 out of 159 reviews" "

7.8/10

Cleanliness

10/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

perri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like that it had an upstairs and a downstairs for the price of a hotel room.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Donna

Travelled with family
It was a beautiful area, but don’t go at night. It is hard to find the townhouse(condo) in the dark.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Scott

Travelled with group
The property was good but the unit was tired and could use a renovation.
Stayed 3 nights in Nov 2023

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness
Soggy Fall Weekend
The unit was a bit dated (old refrigerator that was VERY loud when cycling, hard mattress, old bed spread), but clean and neat. It was a bit musty when we first got into the unit, but we bought a candle and room spray and that freshened it right up. There was a bundle of wood on the back deck (not sure if that was left from the previous guest or not?), but we made a fire in the fireplace on a soggy Saturday evening and enjoyed a nice evening in after a rainy day out touring the local area.
Stayed 2 nights in Oct 2023

6/10 Okay

Noppadol, Atwater

Liked: Cleanliness, property conditions & facilities
The surroundings area are very unique like living in the forest with many deers as neighbors. The buildings are quite old but well maintained. The kitchen provides less and poor quality cooking tools. The cutting board is so little to work and no good knives to cut meat. Wine glasses are so thick. The kitchen just far below the “full kitchen “ for this level of property standards.
Stayed 1 night in Oct 2023

6/10 Okay

Karen

Travelled with family, Travelled with group
Disliked: Amenities
The area is beautiful . The property itself is shabby inside. The cabinets need replaced, the carpet is dirty . Pillows are awful . The condo is terrible to find at night homes are not marked by the road so you can easily see your number .
Stayed 2 nights in Oct 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, room comfort
Do not stay
We did not stay at the crownwood resorts and ended up having to book a Fairfield by marriot on our own as the after hours check-in process was insane. Not only is the name completely different from what was booked Crown Resorts at Treasure lake, not Silverwood, there was a previously unmentioned $150 deposit required before we could get our keys which were under someone else’s name. The location was not the same as provided and finding it in the dark proved impossible so we left. We had asked the person for help finding our room on the phone who “checked us in” but were told they have no actual knowledge of the properties and thus could not help. This completely felt like a scam and suggest hotels.com remove listing from their website
Stayed 1 night in Sep 2023

10/10 Excellent

Shawn

Stayed 2 nights in Sep 2023

6/10 Okay

Jen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the wildlife surrounding the area. We did not enjoy the sewage smell coming from the outdoor grinder pump.
Stayed 2 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, room comfort
Disgusting!!
Absolutely terrible! Please take this place of your web site.It’s dirty, old, disgusting! You can’t ever communicate with anyone it is through an agency. Then I called multiple times to see if the pool was open and they finally answered and said yes but never told me it closes at 5 and you can’t check in until 4. I couldn’t even sleep.
Stayed 1 night in Sep 2023

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Nicholas

Stayed 3 nights in May 2023

6/10 Okay

Ashley m

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
63d the deck is unsafe overall nice place

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Great place. I wish they would change out the mattresses. They are incredibly hard. We bought a topper for the bed but it dodnt help that much.
Stayed 4 nights in May 2023

10/10 Excellent

Robert

Stayed 1 night in May 2023

6/10 Okay

Debra

Travelled with family
Liked: Amenities
It was a town house from the 80’s. Met all our needs except a heating problem! Which they did fix. Smelled musty as it has been closed up for a bit, caused ruckus with my allergies.
Stayed 2 nights in May 2023

6/10 Okay

Leslee, Santa Clara

This is an outdated condo with badly stained carpet. It is also a good 15 minutes off the interstate (the office where you pick up the key is less than a mile off the interstate, so it is deceptive). I slept in a twin bed as I felt the double mattress was old and saggy. That said, it was in a beautiful setting and it was wonderfully quiet. For the space, the price was excellent.
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2023

8/10 Good

Gretchen

Stayed 1 night in Apr 2023

10/10 Excellent

penny

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We like the place.It was updated from the time we stayed .we weren't told about the deposit untill we got there
Stayed 3 nights in Apr 2023

2/10 Terrible

Carey

Stayed 2 nights in Mar 2023

8/10 Good

Rosemary

Stayed 2 nights in Mar 2023

6/10 Okay

Nicole

We got to the property after hours and could not find my name. We called and was told that we owed a security deposit. We were never told this. The confirmation email just gave me the passcode and said we would find our name. When we got to the gate, they gave us a hard time because we did not have a pass and said we should have received a pass in our packet. Again, the confirmation email just stated to go to the security and they would let us in. Once we got to the property it was ok. A little musty smelling. None of the TV's had remotes that worked in the living room. There were 2 TVs there which was confusing. The TV in the full size bed room didn't have anycable to it. There were cobwebs everywhere. The fan in the upstairs bathroom did not work. Overall our stay was ok. There needs to be more communication and clarity in the instructions for after hour check ins.
Stayed 2 nights in Mar 2023

2/10 Terrible

Darwin

Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 2 nights in Feb 2023

6/10 Okay

Elizabeth

Liked: Cleanliness
Most reviews touch upon the property being dated, so that was no surprise. Everything was pretty minimal. My greatest concern was that there were no working smoke detectors in the house. Both batteries were removed, and there was no present carbon monoxide detector. Not that I'm an expert on Pennsylvania codes, but that seems extremely illegal, if not, definitely dangerous. Also, the drive from the main road to inside the property and to the actual rental was extremely long. If you are spending most of your time on grounds, that's no problem but to leave it takes an extra 15 minutes
Stayed 1 night in Feb 2023

2/10 Terrible

Pamela

Stayed 1 night in Feb 2023

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Was ok but not outstanding. In winter nothing to do. Recreation area not open. Pool not open.. Closed earlier than I expected.
Stayed 1 night in Jan 2023

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, room comfort
There is a problem with the tv cable service. It has been a problem unsolved for the past few years with no end in sight. Unacceptable
Stayed 3 nights in Jan 2023

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I grew up in TL maybe 15 minutes from silver woods and it was cool to stay inside of silverwoods. Maybe update furniture someday but overall was dope!

8/10 Good

thomas r., Alexandria

Liked: Cleanliness, property conditions & facilities
Excellent except for the cable TV which didn't work.

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is getting a little run down and we think there was a mouse
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for taking your time to give us a rating and review. We hope to have you as our guest again very soon.

2/10 Terrible

Monique

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area was beautiful however the unit was another story . The Tv didnt work at all. The reason why i booked was for the jacuzzi however there wasnt one . It also said swim up bar and that wasn't existant.
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
We are so sorry to see you didn't enjoy your stay with us. Our units do not have jacuzzi's. We wish they did for all of our guests.

6/10 Okay

Marjorie, Erie

Travelled with partner
Liked: Cleanliness
The property was outdated in the bathroom and bedroom. It was very clean. We got there at 1:30 a.m. and left at 9:30 a.m. Very quick trip.
Stayed 1 night in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
We hope you will come back when you can stay longer with us.

2/10 Terrible

Donald

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
this property was dirty & dated. the furniture was dirty & dated. the beds were horrible, and the bedding was nearly threadbare.....altogether a NASTY place.
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
We are so sorry you didn't enjoy your stay with us. We are renovating our condos. We hate you were not in one of the renovated rooms.

6/10 Okay

Tim

Travelled with group
Liked: Cleanliness, room comfort
Bare necessities
The room was fine but to find a broken TV in the living room and no WiFi working was disappointing. Very small hot water supply. Clean and tidy good night sleep (Quiet area) Disappointed by the fact time was taken to blame the cable company for the broken tuner in the TV. Not very difficult to determine when the TV's in the bedrooms worked but not the living room.
Stayed 1 night in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
We are so sorry for the issues you experienced. We are working on updating all the TV's so they will work with the cable company.

4/10 Poor

Rachelle

Travelled with family
Disliked: Cleanliness, room comfort
Old, outdated Crown Resort
It was SOOO OUTDATED! Old nasty carpet throughout, cable tv did not work, no I’ve trays or frying pans. Just the worst crown property I’ve ever stayed at. Spend a little money and update this place it would be amazing
Sign obviously been there a long time!
Old bathroom
Very low toilet
Old decorations
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for your comments. We appreciate feedback from our guests.

6/10 Okay

DONALD

Liked: Cleanliness
It is very confusing to find your unit. I didn't understand that my until was imbedded within a gated community. it was difficult finding it and the road had huge pot hole in it. If you check in after 4 (which is the check in time), no one is in the office so you must get your unit keys out of an unlocked box, that is outside. then you need to know that you must drive over to the security gate to be let into the community. needs more communication!
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for your comments. We take all comments to heart.

6/10 Okay

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Robin

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
I love coming here, its an inexpensive get away. Beautiful surroundings.
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for your review. We love having you stay with us. Look forward to seeing you again soon.

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am from the area. Always a great place to stay. Treasure Lake always brings back good memories.
Stayed 2 nights in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for such a great rating. We love our repeat guests. Come again soon.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
The place was clean but very dated. The tv in the living room was ridiculous with some channels upside down and many not working. The queen bed was extremely hard also. The Treasure Lake complex is beautiful but the roads in the townhouse section could use some work.
Stayed 1 night in Oct 2022
Response from GM at Treasure Lake on 2 Dec 2022
Thank you for taking your time to give us a review. We take all comments to heart.

8/10 Good

AmySue

Stayed 2 nights in Sep 2022

8/10 Good

Rhonda

Stayed 3 nights in Sep 2022

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness
Weekend getaway.
Stayed for a weekend for a wedding in Treasure Lake. Great location and beautiful surroundings.
Stayed 2 nights in Sep 2022

6/10 Okay

Kathryn

Liked: Cleanliness
Frustrating & disappointing. The property was difficult to get to, the check in process was not as complete as it could’ve been. Though it was clean, it was definitely a bit rundown.
Stayed 1 night in Sep 2022