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"The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe. "

"It is a really good hotel for the area .. excellent service"

"Beautiful property with great service Highly recommend "

"Property is very clean. Not much parking on the weekends. The snack area can be upgarded. Also should have snacks by the pool. Staff was friendly. Shows were great. "

"Excellent "

"Really amazing stay at Sofitel. Everything is on a different level here and the staff take so much pride in all their work. You have everything available to you at the hotel, so many restaurants, pools, spa. Dining whether at the restaurants or the buffet, was genuinely delicious every day. A proper 5 star resort. We hope to come back in the future. Thank you to all the staff. "

"Great "

"Awesome experience "

"Excellent. A special thanks to Akram at reception who was always so helpful, 10/10"